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Exams Test Day Assistant, Oman
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Pay Band: J Salary: OMR 558 per month (gross salary) Contract Type: Full-Time (40 hours/week) / 24 Months Fixed Term Contract Location: Muscat, Oman Application Start Date: 13 December 2019 Application Closing Date: 28 December 2019 at 23:59 UK time Joining Date:12 January 2020.

The Opportunity

We are recruiting an Examinations Test Day Assistant. We are looking for an experienced, skilled and dedicated person who will provide professional exams service to all British Council customers through a range of mediums (face to face, email, social media and phone). The job holder will also provide a professional and efficient integrated examination services on the full range of British Council’s exams and services and to meet Exams Service Excellence standards in all contacts with customers, be that through face to face or emails.


Successful Candidates

As a minimum, ideal candidates should have the following experience and skills, in addition to British Council required Core Skills as listed in the Role Profile:

·         English at Proficiency Level B2

·         Arabic at Proficiency Level C1

·         High school diploma

·         Strong communication skills and proven ability to build rapport with customers

·         Intermediate command of MS Excel, Word, Outlook and Explorer


Desirables may be used during short listing in the event of a large number of applicants for the posts and priority will be given to applicants who are Omanis.


Benefits Package

In addition to the financial package, the British Council offers:

·         A unique opportunity to gain experience and develop skills in international cultural relations.

·         A modern, rapidly changing organisation with worldwide influence and impact

·         A scope for versatility, initiative and creativity in a stimulating and supportive environment

·      The opportunity to pursue your personal and professional development via training, on-the-job-coaching and individual study


For more information about the benefits package, please see the Vacancy Information document.


Further Information

Please see the Role Profile (English / Arabic),  British Council Behaviours and Core Skills Dictionary for more detailed information about the role and British Council requirements.

Local Restrictions on Employment

Due to local restrictions on employment set by the government of the Sultanate of Oman, we are only able to employ Omani nationals for this role. Unfortunately, the British Council has no control over such government decisions.

Equality Statement

Valuing diversity is essential to the British Council’s work. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to try and avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rights. All staff worldwide are required to ensure their behaviour is consistent with our policies.


Child Protection

The British Council is a full member of Keeping Children Safe (KCS) and has achieved level 1 child safe certification. We believe that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC, 1989 and that every child matters - everywhere in the world. In line with the British Council's Child Protection policy, any appointment is contingent on thorough checks including criminal record checks, in line with legal requirements.


About Us

The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust. We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body.


The British Council has been operating in Oman since 1972, and currently employs 64 full time staff from a very diverse background.

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