Exams Test Day Delivery Coordinator (Part-time) (AUS-374)
Region
East Asia
Country / Territory
Australia
Location
Sydney
Department
English & Exams
Job Category
Exams
Pay Band
Contractor
Vacancy Description
Contract: Part time | Location: Sydney, Australia | Salary: AU 26,000-29,000 per annuum | Start Date: As soon as possible | Deadline for Applications: 30 January 2019 (23.59 UK time)
 
Details

Exams Test Day Delivery Coordinator (Part-time) (AUS-374)

 

ABOUT THE DEPARTMENT/TEAM

The Exam team in Sydney runs exams to more than 11,000 exams in five locations around Australia plus New Zealand, and by 2020, we plan to double our impact, both in terms of exams delivered and the income generated so that a positive surplus is achieved building a self-sustaining operation in response to the Regional Exams Plan and our own Country Plan. Working under the lead of the Examinations Manager, you will provide organisational support to help our work reach its full potential.

 

WHAT YOU WILL BE DOING AND WHY

We are recruiting for two part time Exams Test Day Delivery Coordinator to ensure exams operations and supporting resource meet customer experience requirements and ensure exams integrity on the ground. This role is ultimately responsible for efficient, effective and compliant Test Day delivery, managing cost, risk and contingency on the ground and setting standards, developing and managing the performance of their team.

 

WHAT IS INTERESTING ABOUT IT

You can take pride to supervise and monitor administration of tests by proctors and supervisors; ensure that test instructions are accurate and that appropriate testing environments are maintained. You will also be able to develop strong relationships with British Council owned and managed venues and provides feedback for improvements as per audit standards.

 

WHAT WE ARE LOOKING FOR

What we're looking for in the successful candidate:

The right to live and work in Australia

Strong written and spoken communication skills in English (minimum B2 Level)

University Degree or relevant working experience for 2 year in a similar environment

Excellent communications and stakeholder relationships skills

Experience resolving customer complaints

 

NEXT STEPS

 

For more information please see Role profile and British Council Generic Behaviours

 

This is an interesting, absorbing role where you can work to support us building awareness of the British Council in delivering to the needs of our customers.

 

ABOUT THE BRITISH COUNCIL

 

The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust.

 

Valuing diversity is essential to the British Council’s work. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to try and avoid unjustified discrimination, recognizing discrimination as a barrier to equality of opportunity, inclusion and human rights.

 

All staff worldwide is required to ensure their behavior is consistent with our policies.

 

The British Council is a full member of Keeping Children Safe (KCS) and has achieved level 1 child safe certification. We believe that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC, 1989 and that every child matters - everywhere in the world. In line with the British Council's Child Protection policy, any appointment is contingent on thorough checks including criminal record checks, in line with legal requirements.