Sales Consultant (HKG-NT-1931-2)
Region
East Asia
Country / Territory
Hong Kong
Location
Hong Kong
Department
Teaching Centres
Job Category
Customer Services
Pay Band
Pay Band 5
Vacancy Description
Location: Hong Kong | Contract: Permanent | Salary: pay band 5E | Start Date: As soon as possible | Deadline for applications: 29 April 2019 (23.59 UK Time)
 
Details

Sales Consultant (HKG-NT-1931-2)

 

 

ABOUT THE DEPARTMENT/TEAM

The Hong Kong Teaching Centre is one of the largest in the British Council’s global network with thousands of adults and young learners studying with us at any one time. Our customers engage with us face-to-face, online, through email and via the phone. 

 

 

WHAT YOU WILL BE DOING AND WHY

The main duty of a Sales Consultant is to secure excellent sales results whilst ensuring a high quality customer experience in handling enquiries about our English language services.

To act as British Council’s ambassador and provide top quality services to all customers meeting all Key Performance Indicators (KPIs) and deliver Sales & Customer Relations services in order to enable the Council to meet its sales targets.

 

 

WHAT IS INTERESTING ABOUT IT

You can take pride in the fact that you will be part of a team that enables the British Council to meet its objectives and gives all our customers an exceptional experience. You will also be able to join regular professional development, training and skills programmes to develop your experience and skills.

 

WHAT WE ARE LOOKING FOR

To be considered for this role, you must have:

·  At least 2 years of sales experience preferably in the service industry.

·  Higher Diploma

·  English at Proficiency Level B2

·  Chinese Conversational

         

 

NEXT STEPS

For more information please see Role profile and British Council Generic Behaviours

This is an interesting and absorbing role in which you can support us to build the awareness of the British Council in delivering to the needs of our customers.

 

ABOUT THE BRITISH COUNCIL

The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust.

Valuing diversity is essential to the British Council’s work. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to try and avoid unjustified discrimination, recognizing discrimination as a barrier to equality of opportunity, inclusion and human rights.

 

All staff worldwide is required to ensure their behaviour is consistent with our policies.

 

The British Council is a full member of Keeping Children Safe (KCS) and has achieved level 1 child safe certification. We believe that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC, 1989 and that every child matters - everywhere in the world. In line with the British Council's Child Protection policy, any appointment is contingent on thorough checks including criminal record checks, in line with legal requirements.