National Sales Manager (VIE-NT-2088)
Region
East Asia
Country / Territory
Vietnam
Location
Flexible Location
Department
Teaching Centres
Job Category
Customer Services
Pay Band
Pay Band 6
Vacancy Description
Location: Hanoi/Ho Chi Minh | Contract: One-year fixed term contract with possible extension | Pay Band: 6/G | Start Date: November 2019 | Deadline for Applications: 22 September 2019 (23:59 UK Time)
 
Details

ABOUT THE DEPARTMENT/TEAM 

The Teaching Centre has identified ambitious expansion plans for the coming years. In line with these plans, the Sales and Customer Management (SCM) team will be having the critical task of delivering growth in sales volume. Our customers engage with us face-to-face, online, through email and via the phone. In a highly competitive market, our teaching centres need to provide high quality and efficient services.

WHAT YOU WILL BE DOING AND WHY
The main duty of a National Sales Manager is to motivate the SCM team and to foster good team spirit, delivering a high quality, efficient and integrated customer service experience. You will work closely with the Head of Sales and Customer Management and Director English Language Services to ensure the branch maintains best practice and standards

WHAT IS INTERESTING ABOUT IT
This is a great opportunity for those keen on adding value to the organisation through evaluating and implementing new sales initiatives while training and developing current SCM staff in Sales.

WHAT WE ARE LOOKING FOR
You will need to possess a Graduate degree and 3-years’ experience in sales management, preferably in the services industry. Proven ability for data analysis will be an advantage.

BENEFITS AT A GLANCE

-  Payband 6/G (From VND 35,853,000 per month)

- 13th month salary

- Standard working hours of 37.5 hours and five days a week

- 24 days of Annual Leave per annum, 15 days public holidays (combination of Vietnam and UK public holidays)

- Group Insurance Program for you and your family members (eligible spouse and children only)

- Annual health check

- Other benefits regulated in the TACOS

- Extensive training and development opportunities, both local and within the global network



NEXT STEPS

For more information please see Role profile and British Council Generic Behaviours.


ABOUT THE BRITISH COUNCIL
The British Council is the United Kingdom’s international organisation for cultural relations and educational opportunities. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body. We work to change lives by creating opportunities for people to learn and develop. We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Each year we reach over 80 million people directly and 791 million people overall including online, broadcasts and publications, via broadcasts and publications.

Valuing diversity is essential to the British Council’s work. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to try and avoid unjustified discrimination, recognizing discrimination as a barrier to equality of opportunity, inclusion and human rights.

 

All staff worldwide is required to ensure their behavior is consistent with our policies.

 

The British Council is a full member of Keeping Children Safe (KCS) and has achieved level 1 child safe certification. We believe that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC, 1989 and that every child matters - everywhere in the world. In line with the British Council's Child Protection policy, any appointment is contingent on thorough checks including criminal record checks, in line with legal requirements.