Senior Internal Communications Officer (Corporate)
Country / Territory
Based in UK: Location negotiable
Based in UK: Location negotiable
Corporate Headquarters
Job Category
Pay Band
Pay Band 8
Vacancy Description
Pay: Band 8 Location: Flexible / Manchester, London, Edinburgh, Belfast or Cardiff Contract Type:IDC / Permanent Closing date: Wednesday 23rd January 2018, 23:59 UK Time. Requirements: Applicants must have the right to work in the UK.


Please note that in December 2020, the British Council will relocate its new global headquarters to: International Quarter, Stratford, London E20.



About us:


The British Council is the UK’s international organisation for cultural relations and educational opportunities.  We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust.


We work in over 100 countries across the world in the fields of arts and culture, English language, education and civil society.  Each year we reach over 20 million people face to face and more than 500 million people online, via broadcasts and publications.


The Department:


Marketing at the British Council is a strategic function which drives awareness, understanding and engagement with us across our diverse audiences. We use insight, knowledge and analysis of our market and our customers to engage them with the British Council’s international cultural relations mission, our products and services in the most impactful and effective way. We lead the development of our brand and use our expertise to tell inspiring stories to enhance our global reputation, build lifelong relationships, engage our staff and prove the impact of what we do.


Communications is part of the Marketing Centre of Excellence, leading global strategy and plans across internal and change communications, media and PR, crisis communications, events management and digital communications.



The opportunity:


The Senior Internal Communications Officer will develop impactful internal communication campaigns to engage employees with corporate initiatives. They will also coordinate our central communication channels, including digital, publications and events, measuring their effectiveness and implementing improvements.


This role will work with the central communications team and regional communication colleagues to ensure integrated planning and scheduling across all internal and change communication activities.


The main opportunities / challenges within this role include:


  • Working with the Head of Internal & Change Communications to create a global strategy for internalommunications, including a new channel strategy.
  • Developing, implementing and evaluating internal communications campaigns for corporateinitiatives (HR, Finance, Estates, IT, Marketing, Policy and Corporate Affairs)
  • Reviewing, developing and coordinating internal editorial and digital channels and events
  • Maintaining a communications schedule to ensure consistency in volumes and messaging
  •  Working with and influencing a wide range of internal stakeholders, often at senior level
  • Line management and development of the Internal Communications Editor



Our ideal candidate will possess:

  •  A degree or professional qualification in journalism or communications, or demonstrable level of equivalent experience
  • Experience in an internal communications role in a large and complex organisation
  • An understanding of internal and communications strategy, planning and delivery
  • Experience in managing multiple internal communications plans and projects simultaneously
  • Experience of advising senior managers on internal communications plans and activity
  • Professional editorial skills
  • A thorough understanding of digital internal communication channels
  • Team / people management experience






In addition to a competitive salary and excellent pension contributions, the British Council offers:


·         32 days annual leave and an additional half day on Christmas Eve

·         £3,300 London Market Allowance for London based staff

·         Interest free travel season ticket loan

·         Employee Assistance Programme


If you would like to understand more about this post then please see the attached documents:



Closing date:


If you are interested in applying and feel that you are suitable for the role, please apply before Wednesday 23rd January 2019 (23:59 UK Time).


Interviews will be taking place week commencing Monday 4th February 2019.


Equality Statement:


Valuing diversity is essential to the British Council’s work. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to try and avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rights.


All staff worldwide are required to ensure their behaviour is consistent with our policies.