Head of Business Development and Digital Services (Libraries)
Region
South Asia
Country / Territory
Sri Lanka
Location
Colombo
Department
Business Support Services
Job Category
Senior Management
Pay Band
Pay Band 7
Vacancy Description
2-year fixed term contract/Sri Lankan citizen or in possession of a valid work visa to work in Sri Lanka or ability to obtain a work visa (on an exceptional basis we may seek to secure this on your behalf) /Under our Child Protection agenda, the post-holder is required to obtain a Police Report prior to appointment, clearances on three reference checks, three forms of identification and original qualifications.
 
Details

The British Council is recruiting for a Head of Business Development and Digital Services (Libraries) to lead on the business management and development of the library services physical and digital platforms. Also, to work collaboratively with Manager Libraries on collection management and a wider team on event and digital outreach to embed a strategic direction and business success to the virtual and physical programming and content development.

The Libraries Team
Our libraries in Colombo, Kandy and Jaffna play an important role in delivering our overall objectives. Library services to our 24,000 members and to the wider public supports all of our programming and the delivery of our cultural relations mission by bringing the best of UK resources – both physical and digital – to our audiences.

In the role, your key responsibilities will include:  
 
· To develop and own the business plan for the libraries in Sri Lanka, ensuring continuous business improvement.
· To plan, direct and maintain overall control of the operations for the Colombo, Kandy and Jaffna libraries, branch and off-site engagements.        
· To plan, develop and own a digital content outreach strategy, in line with Regional digital library initiatives and contributes towards Sri Lanka Library business targets.         
· Oversight of delivery of the overall programmes for the libraries (physical and digital) through management of Library managers and in collaboration with sector leads.
· Reviewing, improving and updating content delivery channels as per customer feedback.
· Responsible for completion monthly/quarterly financial reports to ensure financial targets are being met.
· Owning risk assessment.         

To apply and be effective in the role, you will need experience of:    
· Running customer facing operations (2+ years) 
· Managing revenue generating operations   
· Managing digital products and programmes (Library-specific experience is NOT a requirement) 
· Very good level of spoken and written English   

 We are looking for a team player with strong interpersonal and communication skills.


Refer to the role profile below for further details.

· Start date: Thursday 02 January 2020
· Closing date: Thursday 16 January 2020
· Role profile
· British Council Behaviours
· British Council Core Skills

The British Council is committed to a policy of equal opportunity and child protection. We welcome applicants from all sections of the community. We work to ensure that people are not unjustifiably discriminated against on the basis of age, disability, ethnicity, gender, religion or belief, sexual orientation or any other irrelevant grounds. 


The British Council believes that all children have potential and that every child matters everywhere in the world.The British Council affirms the position that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC, 1989.