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Results and Knowledge Manager - Zambia
Sub Saharan Africa
Country / Territory
Job Category
Project Management
Pay Band
Pay Band 8
Vacancy Description
Pay band: 8/E (National contract); Location: Lusaka, Zambia Contract type: 12 months Requirements: Existing rights to work in Zambia/ Country –appointed terms & conditions Closing date and time: 12th February 2018 (23:59 UK Time)
About the Job:

The Results and Knowledge Manager  is expected to carryout Monitoring and evaluation, research and dissemination, knowledge management are key aspects of ZAP that are enshrined within the programme’s logical framework and programme theory of change as discrete outputs. Delivery of the programme is also closely monitored by WYG, independent evaluation service provider appointed by DFID. The post holder with support from the Programme Director will work closely and manage the relationship with WYG.

Role purpose:

To be responsible for the overall Monitoring, Evaluation and Knowledge Management system of the programme, ensuring programme performance meets client, corporate and programme quality standards.

The opportunity:

The Results and Knowledge Manager will be accountable for the successful implementation of the M&E strategy of the programme, ensuring client, corporate and programme standards are fully met. S/he will be responsible for the quality and delivery of the M&E activities of the PMU, providing capacity support, technical guidance and relevant training and act as a focal point for M&E and learning. The successful candidate will ensure (M&E) activities are accurately costed and budgets and are managed effectively.

Main Accountablities:
  • The post holder is expected to lead ZAP on the maintenance of the results framework including implementing partner level project logical frameworks;
  • Lead on the development/updating of robust M&E systems and tools fit for the specific purpose of ZAP and its implementing partners. Provide support to external service providers on the management of the theory-based evaluations with the application of the developmental evaluation approaches.
  • Lead internally commissioned programme evaluation initiatives and documentation of the programme results and lessons including best practices, production of results papers and stories of change 
  • Lead on programme monitoring activities for the whole programme, overseeing the activities at all levels and to track results throughout the programme life-cycle
  • Lead the maintenance of the ZAP value for money strategy in tracking VFM metrics and provide support to implementing partners in the development and implementation in the systematic demonstration of value for money for their project interventions 
  • Lead the programme and support implementing partners in risk management and particularly in monitoring trends (and reporting on control measures) in the risk identified at the programme and partner level.
  • Update the ZAP component of the British Council Enterprise Risk Management Framework (ERMF) and the Results and Evidence Framework (REF)
  • Lead on the reporting, collation, documentation, and dissemination of outputs, outcomes and impacts of programme interventions, in line with strategy and external evaluation provider’s recommendations
  • Lead the knowledge management process of the programme, ensuring that the programme, the client, and wider stakeholders benefit from lessons learned from results and challenges.
  • Contribute to preparation of reports to internal/external clients and customers, ensuring reporting standards are in accordance with client and corporate standards.
  • Ensure the inclusion of all relevant M&E activities into internal planning processes
  • To coordinate the development and implementation of the M&E Operational Plan
  • Develop/refine programme-wide set of standards and provide training to all ZAP staff  and partners 
  • Provide support to the Grants and Partnership Manager to develop and implement bespoke capacity strengthening plans for delivery partners 
  • To ensure the quality of monitoring and reporting from partner organisations including maintaining the dhis2 database 
Relationship management
  • Building and maintaining relationships with stakeholders and partners which enhance programme delivery, ensuring the programme acts on feedback from the client, beneficiaries and partners
  • Liaisons with DFID Zambia on M&E related activities, as well as with the M&E Managers of other donor-funded projects  
  • Serving on the British Council Results and Evidence Framework and Enterprise Risk Management Framework technical working groups and contribute to the British Council impact results 
  • Working closely with the DFID appointed Independent Evaluation Provider
  • Acting as focal point with external partners involved in producing evaluation, knowledge management  and other M&E data sets
If you would like to see full details and understand more about this post then please see the documents below:
Results and Knowledge Manager - Zambia.pdf
BC Behaviour.pdf
BC Core Skills.pdf

Further details:

If you are interested in the post and feel that you are suitable for the role, then we would really like to hear from you. Please apply by 12th February 2018 (23:59 UK Time)

Our Equality Commitment:
Valuing diversity is essential to the British Council’s work. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rights. All staff worldwide are required to ensure their behaviour is consistent with our policies, and programmes as a function is absolutely committed to this.

The British Council is committed to a policy of equal opportunity and is keen to reflect the diversity of UK society at every level within the organisation. We welcome applications from all sections of the community. In line with the British Council's Child Protection policy, any appointment is contingent on thorough checks. In the UK, and in other countries where appropriate systems exist, these include criminal records checks.