Internal Communications Officer
Country / Territory
Corporate Headquarters
Job Category
Pay Band
Pay Band 7
Vacancy Description
Pay band: Pay Band 7 (£26,406 - £33,112) Location: London Contract type: Indefinite Requirements: Candidates must have the right to work in the UK Closing date and time: Sunday 13th of January 2019, 23:59 (GMT)

Please note – For London Location, our headquarters will relocate to Westfield, Stratford – E20 in December 2020

The British Council is the UK’s international organisation for cultural relations and educational opportunities.  We create friendly knowledge and understanding between the people of the UK and other countries. We do this by


About us: making a positive contribution to UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust.


We work in over 100 countries across the world in the fields of arts and culture, English language, education and civil society.  Each year we reach over 20 million people face to face and more than 500 million people online, via broadcasts and publications.


Marketing at the British Council is a strategic function which drives awareness, understanding and engagement with us across our diverse audience. We use insight, knowledge and analysis of our market and our customers to engage with them the British Council’s International  cultural relations mission, our products and services in the most impactful and effective way. We lead the development of our band and use expertise to tell inspiring stories to enhance our global reputation, build lifelong relationships, engage our staff and prove the impact of what we do.  


The opportunity:

The Internal Communications Officer (Strategic Business Unit, SBU) will support the delivery and implementation of internal communications plans and activities across the SBUs (Arts, Education and Society (E&S), English and Exams (E&E)), producing tactical plans and drafting materials, working to the direction set by the internal Communications Lead and with the relevant SBU senior managers to reach both SBU staff and connect the SBUs to the wider British Council. This role will support the work of the Internal Communications Lead (SBU) in day-to day delivery of SBU – specific internal communications, working with the rest of the team to integrate plans and activities and reduce duplication.


Main opportunities and challenges in this role:


You will be working with the Internal Communications Lead (SBU), deliver priority SBU internal communications campaigns and activity for each of the SBUS, focussing on developing appropriate communications materials, use of channels and tools to reach the relevant audience within the SBUs and wider British Council.


You will work with the relevant SBU senior managers and business leads to build a strong understanding of both day to day and medium term internal communications requirements, working with the internal Communications Lead to develop clear and compelling SBU narratives, plans and clear priorities as part of the overall communication planning.


You will work with the Internal Communications Lead and the wider team to integrate SBU Internal communications and evaluations effectively as part of global internal and change communications planning and delivery.



What we require of the successful candidate:

You will have experience in producing online content for a variety of audiences

You will be confident in dealing with senior managers and have excellent verbal communication skills

You will have excellent writing and editing skills and written English language

- You will have understanding of internal communication planning, including research, delivery and evaluation

- You will have experience in managing multiple internal communications plans and projects simultaneously

You will be qualified to a degree level or have professional qualification in journalism or communications or demonstrable level of equivalent experience.


If you would like to understand more about this post then please see the documents below:

British Council Behaviours.pdf

BC Core Skills.pdf


Pay Band 7 (£26,406 - £33,112)

32 days paid annual leave (excluding bank holidays)

Generous Defined Benefit Civil Service Pension Scheme

Interest Free Travel Season Ticket Loan


Further details:

If you are interested in the post and feel that you are suitable for the role, then we would really like to hear from you. Please apply by  Sunday 13th of January, 2019 (23:59)


We are holding Interviews for this position on Wednesday 23rd and Friday 25th of January


Our Equality Commitment:

Valuing diversity is essential to the British Council’s work. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rights. All staff worldwide are required to ensure their behaviour is consistent with our policies. 


The British Council is committed to a policy of equal opportunity and is keen to reflect the diversity of UK society at every level within the organisation. We welcome applications from all sections of the community. In line with the British Council's Child Protection policy, any appointment is contingent on thorough checks. In the UK, and in other countries where appropriate systems exist, these include criminal records checks.