Implementation Co-ordinator - Global Exams delivery
Flexible Location
Country / Territory
Flexible Location
Flexible Location
English & Exams
Job Category
Pay Band
Pay Band 7
Vacancy Description
Pay Band: 7 Contract type: 1 Year Fixed Term Contract Flexible Location: The post is open to candidates based in EU, UK, MENA or SA but the final offer will be subject to necessary in country/ regional internal and external approvals and requirements. Applications from MENA or South Asia accepted if applicants can provide a minimum of 3 hours / day overlap with Americas working hours. Local contract, no mobility package Closing date: 23:59 (UK time) on the 24th November 2019. Applicants must


Please note that in December 2020, the British Council will relocate to its new global headquarters: International Quarter, Stratford, London E20.



Who We Are

The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust.


We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body.



The British Council is seeking an Implementation Co-ordinator to support the global change and implementation team in implementing Business Improvement and Exams Transformation initiatives in the global Examinations Services business to enable realisation of agreed benefits.


Reporting to the Implementation Change Manager this role will work as part of a flexible implementation resource pool and will work closely with the rest of the Business Improvement team to enable engagement and readiness for change across a varied network of 100+ countries.


Responsibilities will include:


Actively supporting the implementation team and work with business to achieve:


  • readiness for change,
  • implementing key operational changes
  • monitoring progress against plans and
  • working in collaboration with the wider Business Improvement team, GIS and the regions
  • deliver change and implementation activities including briefings, demos, workshops, support and stabilisation activities and ensure Change packs, readiness checklists and briefing documents are up-to-date and in line with Implementation plans.
  • Ensure early life support through to stabilisation, coordinating input from colleagues in Business Improvement,GIS and more.
  • Capture and communicate lessons learned to ensure continuous improvement in the implementation of future initiatives



The successful candidate must have:

  • Demonstrable experience in rolling out business change initiatives and/or technology led implementations
  • Experience of achieving business readiness for change across multiple countries or geographies
  • Experience of organising training events and / or business readiness workshops
  • Excellent organisational skills with the ability to multi-task and to work to strict deadlines
  • Ability to adapt to changing circumstances through creative problem-solving
  • Strong interpersonal and communications skills


Please see role profile for full details of each role and accountabilities.



What you will receive:

Attractive salary and benefits.

How to apply:  Only applications submitted via the jobs portal will be considered. Ensure you address the role-specific essential criteria when submitting your application. 


For more information and a complete list of responsibilities, please select links below:


Implementation Co-ordinator 

British Council skills 

British Council Behaviours


If you feel that you are suitable and would like to be considered for this role, please apply before 23:59 UK time on the 24th November 2019.





The British Council is committed to a policy of equal opportunity and is keen to reflect the diversity of UK society at every level within the organisation. We welcome applications from all sections of the community. In line with the British Council's Child Protection policy, any appointment is contingent on thorough checks. In the UK, and in other countries where appropriate systems exist, these include criminal records checks.


The British Council believes that all children have potential and that every child matters – everywhere in the world. The British Council affirms the position that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC, 1989.