Account Relationship Manager, Philippines (PHIL-372)
Region
East Asia
Country / Territory
Philippines
Location
Manila
Department
English & Exams
Job Category
Business Development/Partnerships
Pay Band
Pay Band 6
Vacancy Description
Contract: Indefinite| Salary: Pay band 6 (from a minimum of PHP 60,804 per month) | Location: Philippines | Start Date: ASAP | Deadline for Applications: 20 January 2019 (23:59 UK Time)
 
Details

ABOUT THE DEPARTMENT/TEAM

 

The English and Examinations Strategic Business Unit (E&E) is one of three strategic business units in the British Council (the others being Arts and Education & Society) all of which have the remit to build trust for the people of the UK by building relationships through aspects of our language and culture. E&E achieves this by enabling people across the world to access the life-changing education and work opportunities that are created by learning English or gaining valuable UK qualifications. Promoting the English language also provides a medium for communication, helping break down barriers of misunderstanding or mistrust between cultures. The British Council’s 2020 vision for English & Examinations is to be the world authority in high quality English language teaching, learning and assessment, as well as the International distributor of choice for UK professional and school qualifications.

 

WHAT YOU WILL BE DOING AND WHY

 

The purpose of this role is to build & strengthen relationships, identify needs and enhance opportunities with key accounts to meet business related targets. The role is also required to proactively resolve issues, add value and ensure delivery on expectations. On a daily basis, the role executes the country key account strategy and plan. You need to ensure product and sector knowledge is up to date and is forward thinking and provide account- and country- specific input into market intelligence activities, innovation and business development/marketing targets.

 

WHAT IS INTERESTING ABOUT IT

 

This role gives you the opportunity to business partner with our clients all over the world whilst sharpening your customer relationships skills and management. You will deep dive and understand market trends as well as tapping new opportunities while maintaining excelling partnerships with existing clients. This is exciting as you will be able to present and develop opportunities with senior stakeholders and clients while challenging yourself in winning new businesses and penetrating new markets.

 

WHAT WE ARE LOOKING FOR

 

To be considered for this position, you will need:
• evidence of fluent spoken and written 
English (CEFR C1)
• fluent in written and spoken Filipino
• University Degree in any subject or qualification in a relevant field
• experience in collecting & responding to client/stakeholder feedback
• Insight on schools or higher education markets in the Philippines
• relationship building experience with external stakeholders and presentation skills

 

NEXT STEPS

 

For more information please see Role profile and British Council Generic Behaviours.

 

ABOUT THE BRITISH COUNCIL

 

The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust. Valuing diversity is essential to the British Council’s work. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to try and avoid unjustified discrimination, recognizing discrimination as a barrier to equality of opportunity, inclusion and human rights. All staff worldwide is required to ensure their behavior is consistent with our policies. The British Council is a full member of Keeping Children Safe (KCS) and has achieved level 1 child safe certification. We believe that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC, 1989 and that every child matters - everywhere in the world. In line with the British Council's Child Protection policy, any appointment is contingent on thorough checks including criminal record checks, in line with legal requirements.