IT Assistant (VIE-BSS-0017)
Region
East Asia
Country / Territory
Vietnam
Location
Hanoi
Department
Business Support Services
Job Category
IT
Pay Band
Locally appointed Grade J
Vacancy Description
Contract: Fixed term – 1 year with possible extension | Location: Hanoi | Salary: Pay band 3/J (from VND 10,903,000 per month) | Start Date: As soon as possible | Deadline for Applications: 22 September 2019 (23.59 UK time)
 
Details

IT Assistant (VIE-BSS-0017)

ABOUT THE DEPARTMENT/TEAM 
The British Council in Vietnam is a priority country for the British Council within East Asia. The British Council in Vietnam has offices and teaching centres in Hanoi and Ho Chi Minh City.   The British Council in Vietnam employs around 250 staff both local and foreign.  The business sections include Teaching Centres, Examinations, Education, the Arts, and Society.  The British Council in Vietnam has 5 offices and Teaching Centres (2 in Hanoi and 3 in Ho Chi Minh city).   The purpose of the IT Department in the British Council (Vietnam) is to support a range of approved IT services to the business in order to make effective use of Information in all its forms across the organisation.

 

WHAT YOU WILL BE DOING AND WHY
You will administer IT network infrastructure, providing reliable and consistent IT network operation and technical support to IT system of the British Council teaching centres (TC), and take a back-up role for the IT members in Hanoi. You will be the key point of contact regarding premises/ facilities problems occurring at the TC.

 

WHAT IS INTERESTING ABOUT IT
This is a good opportunity to develop understanding of work in international cultural relations, especially between the UK and Vietnam. You can also Develop technical skills and soft skills when operating standard IT support service systems in a professional working environment.

 

 

WHAT WE ARE LOOKING FOR
You should graduate in relevant field with 1-2 years relevant working experiences. You should have proven experience in Computer/Server/Wireless Networking/AD/ ITIL (Server Management) and database management. Experience in facilities/ premises management will be an advantage.

 


BENEFITS OF WORKING AT THE BRITISH COUNCIL
• Annual performance bonus and 13th month salary 
• Standard working hours of 37.5 hours and five days a week 
• 21 days of annual leave 
• 15 days public holidays (combination of Vietnam and UK public holidays) 
• Group Insurance Program including Personal Accident Insurance and Health Insurance for 24 hour/day for you and your family members (Eligible spouse and children only 
• Extensive training and development opportunities, both local and within the global network

 


Our work makes a lasting difference by building more inclusive societies and supporting people’s prospects.

 

Together, we can do more.



NEXT STEPS 
For more information please see Role profile and British Council Generic Behaviours

 


ABOUT THE BRITISH COUNCIL 
The British Council is the United Kingdom’s international organisation for cultural relations and educational opportunities. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body. We work to change lives by creating opportunities for people to learn and develop. We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications.

 

Valuing diversity is essential to the British Council’s work. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to try and avoid unjustified discrimination, recognizing discrimination as a barrier to equality of opportunity, inclusion and human rights.

 

All staff worldwide is required to ensure their behavior is consistent with our policies.

 

The British Council is a full member of Keeping Children Safe (KCS) and has achieved level 1 child safe certification. We believe that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC, 1989 and that every child matters - everywhere in the world. In line with the British Council's Child Protection policy, any appointment is contingent on thorough checks including criminal record checks, in line with legal requirements.