Director English Language Services (DELS) Malaysia and Indonesia (MAL-IA-2112)
East Asia
Country / Territory
Kuala Lumpur
English & Exams
Job Category
Senior Management
Pay Band
Pay Band 8
Vacancy Description
Location: Kuala Lumpur, Malaysia | Contract: 3 years | Deadline for Applications: 4 December 2019 (23:59 UK Time)

This is an exciting opportunity for professionals who have experience of multi- teaching centres business management.



You will be developing and delivering the English Strategic Business Unit (ESBU) country business strategy and plan, including all financial and non-financial targets while ensuring the activities meet cultural relations, business and operational objectives and that are appropriately aligned to corporate strategies.


You will be playing a part in the development and delivery of regional strategy, leadership, policy and decision making.

You will also contribute to the implementation of global strategy through leading or participating in a range of corporate initiatives as required.


You should bring along a first Degree or equivalency by experience and relevant teaching qualifications.


You must have experience of teaching centre management of a medium scale, multi-centre business, including management of teams and resources - marketing, customer service


You shall have a proven track record of negotiating, agreeing, establishing and delivering income generation and impact targets.


You must have experience of Child Protection / working with children / managing staff working with children.




At the British Council, we value equality, diversity and inclusion; we value our staff even more.
We believe in the quality of work you can bring to the table without rigid working hours and we work on a 37.5-hour work week.
You will find yourself having the opportunity to sit with various departments in office because we hot-desk!
Last but not least, the rest of the standard corporate benefits will apply.


If this sounds like what you are looking for, apply today – or before we close this on 4 December 2019 (23:59 UK Time).

For more information please see Role profile and British Council Generic Behaviours

The British Council provides a range of excellent benefits to assignees which include housing and schooling for accompanying dependent children, plus comprehensive relocation support to the host location.  In some locations a cost of living allowance and/or a hardship allowance is provided.  


We are funded through a mix of Government grant and earned income, which enables us to scale our impact and best serve our UK stakeholders and those we engage with. Our business model is to lead surplus generating business in English and our multi-million-dollar Exams business and growing self-sustaining and partnership-driven programmes in Education, Society and Arts fields. We are increasingly focused on generating maximum impact with our audiences with minimum draw on UK government funds. The balance of programmes, products and services that we offer, and the scale of businesses that we operate in each country, varies in response to the specific markets of this diverse region. Increasingly, we are working across countries and business fields, to maximise impact and the return on investment.

Valuing diversity is essential to the British Council’s work. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to try and avoid unjustified discrimination, recognizing discrimination as a barrier to equality of opportunity, inclusion and human rights.


All staff worldwide is required to ensure their behaviour is consistent with our policies.


The British Council is a full member of Keeping Children Safe (KCS) and has achieved level 1 child safe certification. We believe that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC, 1989 and that every child matters - everywhere in the world. In line with the British Council's Child Protection policy, any appointment is contingent on thorough checks including criminal record checks, in line with legal requirements.