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Head of Teaching and Learning - Oman
Middle East North Africa (MENA)
Country / Territory
English & Exams
Job Category
Teaching Centre Management
Pay Band
Pay Band 7
Vacancy Description
Contract Duration: FTC 2 years Location: Muscat, Oman Pay Band 7 (Country Plus) Closing date: 27 February 2020
Role Purpose

The post holder will lead on ensuring Quality in the Classroom through performance management and professional development of Teaching Professionals.  They will ensure learning methodology is consistent with British Council Brand standards and teaching delivery exceeds customer expectations and is in line with latest thinking in pedagogy.  

In the first year, the post holder will be required to support the CD/DELS and the wider team in transitioning to a new structure. The post-holder will therefore be required to provide additional support in the first year to operational management and business assurance. Experience in change management will be beneficial. 

Function Overview

The British Council has been working in Oman since 1972 and is part of the MENA (Middle East & North Africa) region. Over the last five years, all sectors of the economy have been directly or indirectly affected by the low price of oil, but underlying demand for English is still strong as Omanis are increasingly aware of the link between language skills, educational opportunity and employability. 

Historic ties between the UK and Oman are strong, and the two Royal families enjoy excellent relations. 
This involves international cooperation and a comprehensive agreement between the two governments to build a better education system, to strengthen research capabilities, and to foster innovation of quality cultural institutions. A new cultural sector with international programmes is a high priority for the Omani ruling family and government. English language proficiency and communication skills are regarded as a top priority by the government, educational institutions and employers for achieving future growth and international recognition for Oman.

Internal operating context and environment:

The British Council’s vision in Oman is to continue to be recognised as the leading international educational and cultural relations organisation, supporting Oman National Vision 2040. We will be the partner of choice in: English and exams, international arts programmes and cultural management, higher education, partnerships and research links, sports and science programmes, youth initiatives. 

The Oman Teaching Centre currently delivers public-access courses to around c. 6000 students a year (c. 60% adults / 40% Young Learners) on-site and has a significant off-site contract programme majority comprised of contracts with the oil and gas sector as well as the Royal Court. Our core offer is adult General English. However we have a sizeable and growing B2B and B2G offer. Whilst the majority of our audiences are Omani nationals, we also reach expatriates from a range of countries, particularly in our morning, YL and IELTS preparation classes. 

The centre has 13 classrooms at the main site and is co-located with strong exams and programmes teams. There are currently 24 full-time teachers, 3 Senior Teachers (ST Adult, ST YL, ST Corporate), Registration team of 4, as well as DTCM and CD/DELS. The DTCM currently line manages Senior Teacher team, Registrar and debt controller. We also teach in partner premises located in National University – about an hour’s drive from the main centre. 

The Oman Teaching Centre is committed to continuous development for the benefit of our customers. We have successfully piloted several key process and performance projects (including the new registration management system, on-line registration and payment, the new placement testing customer journey and KPI dashboard reporting over the last two years. 
We continue to put learning and teaching and people at the heart of our culture and our leadership.

For more information about the role requirements, British Council core skills & behaviours, kindly refer to the documents attached below;

Additional Information:

If you are interested in this vacancy, kindly submit your application by 27 February 2020.
Relocation assistance will be provided to candidates based outside the advertised location.

About Us

The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust.
We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body.

Valuing diversity is essential to the British Council’s work. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to try and avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rights. All staff worldwide are required to ensure their behaviour is consistent with our policies.

The British Council is a full member of Keeping Children Safe (KCS) and has achieved level 1 child safe certification. We believe that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC, 1989 and that every child matters - everywhere in the world. In line with the British Council's Child Protection policy, any appointment is contingent on thorough checks including criminal record checks, in line with legal requirements.