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Academic Programme Manager - Dar es Salaam, Tanzania
Sub Saharan Africa
Country / Territory
Dar es Salaam
Teaching Centres
Job Category
Pay Band
Senior Teacher
Vacancy Description
2 years Fixed term contract / open to everyone / applicants must have pre-existing rights to work in Tanzania. Deadline for submission of application is at 23:59 EAT on 27 January, 2017
Purpose of job:

To take the lead role in realising the British Council’s ambition to be the market leader in EL learning in Tanzania.  The post will involve developing, expanding and managing the current portfolio to achieve ambitious growth targets and contribute to the overall development of the Teaching Centre operation in Tanzania. 

Context and environment

The British Council Teaching Centre (The Centre) in Tanzania offers a range of products and services designed to meet the needs of our customers and clients. These include general English courses for adults and teenagers, some business courses and exam preparation workshops. We aim to develop our offer further based on market insight particularly in the field of company courses where there is a growing demand for Employability Skills in English and blended learning. We currently have a Centre staff of 14 within an office of 31. There are 7 other Centres in the SSA region.

The British Council acknowledges our duty of care to ensure a healthy and safe place to work for our staff, customers and visitors. We aim to achieve this through compliance with the safety laws in each of the countries in which we operate. We aim, where practicable, to follow UK standards, guidance and codes of good practice where these offer enhanced standards of health and safety.

Our Equality, Diversity and Inclusion  Policy (EDI) commits us to ensuring that there is no unjustified discrimination in the recruitment, retention, training and development of staff on the basis of age, disability, gender including transgender, HIV/AIDS status, marital status including civil partnerships, pregnancy and maternity, political opinion, race/ethnicity, religion and belief, sexual orientation, socio-economic background, spent convictions, trade union activity or membership, work pattern and on the basis of having or not having dependants or any other irrelevant grounds.

All employees of the British Council must adhere to the Corporate Health & Safety, Equality, Diversity and Inclusion policy and Child Protection policy as well as the Code of Conduct.

Accountabilities, responsibilities and main duties:

Working closely with the Centre Manager and Business Development Manager, the successful postholder will be responsible for the following:

Academic Programme Management

 -  Lead on academic management of the Centre programmes in accordance with British Council global policy, best practice and market research findings

 -  Lead on initiatives in product and service development, e.g. syllabus design, assessment procedures and reporting.

 -  Lead on the development of dynamic clubs and wrap arou nd services to increase customer satisfaction levels

 -  Ensure that adult products, services and premises create a positive image of the British Council and create impact for the UK

 - Lead on production of the centre guide and website and other promotional material

 - Field and act on suggestions and complaints

 - Ensure Teaching Quality Standards for teaching, learning and promotion are met

 - Ensure courses meet needs of students and differentiate us from competitors through their quality and measured impact  

 -  Positively manage relationships with students, internal stakeholders (Customer Services, Resources, and Examinations) external stakeholders (corporate sponsors) in order to maintain and develop adult business.

Professional Support ;

 -  Responsible for identifying training needs and ensuring the delivery of an appropriate INSETT programme 

 -  Line manage up to six members of staff, taking an active role in their professional development and delivering high levels of performance management


Plan, prepare and deliver an average of 8 hours a week of teaching

Key relationships:


 - Teachers
 -  Centre Manager Dar es Salaam
 -  Teaching Centre Registrar
 -  Customer Services and Sales team
 -  Other wider BC teams
 -  Wider EFL community


 - Learners
 -  Corporate Clients

Other important features or requirements of the job 

The post will typically work Monday to Friday.  The post holder may periodically be required to modify their working week to ensure oversight of activity taking place at the weekends.

The post holder may be required to travel abroad on British Council business and should therefore hold valid travel documents

Right to work in Tanzania and CRB check

Person specification:

 - Skills & Knowledge

Full mastery of English across all 4 skills equivalent to user (CEFR C2) IELTS Band 8/9 in each of 4 sections of the academic module

 - Experience

 Academic Management
 -  Proven ability to design and develop curriculum, syllabus, courses and pedagogic activities
 -  Experience of delivering teacher training, undertaking teacher observations and developmental line management of teachers and support staff
 -  Experience of operational management of adult programmes.
 -  Experience of Health and Safety management specifically for adults.
 -  Proven competency in teaching EFL to a wide variety of needs and levels.
 -  Evidence of continually building of professional profile through keeping abreast of ongoing developments in the field

Qualifications and overall Teaching Experience

Essential qualification
-  Undergraduate Degree 
 -  DELTA or Trinity Diploma in ESOL or equivalent
 -  A minimum of) 4 years full time, relevant EFL Teaching Experience

Desirable qualification
 - Certificate / Diploma in ELT Management