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Head of Teaching and Learning - Qatar
Middle East North Africa (MENA)
Country / Territory
English & Exams
Job Category
Teaching Centre Management
Pay Band
Pay Band 7
Vacancy Description
Contract Duration: FTC 2 years Location: Doha, Qatar Pay Band 7 (Country Plus) Closing Date: 27 February 2020
Role Purpose

The post holder will lead on ensuring Quality in the Classroom through performance management and professional development of Teaching Professionals.  They will ensure learning methodology is consistent with British Council Brand standards and teaching delivery exceeds customer expectations and is in line with latest thinking in pedagogy.   
In the first year, the post holder will be required to support the CD/DELS and the wider team in transitioning to a new structure. The post holder will therefore be required to provide additional support in the first year to operational management and business assurance. 

Function Overview

The peninsula of Qatar projects into the Arabian Gulf and is bounded on the southern landward side by Saudi Arabia. It is about 100 miles long and 40 miles wide, and consists largely of stony desert with a few oases and areas of sand dunes. The population of Qatar has rapidly reached beyond the 2 million mark in an area of 11,435 km2. Three quarters of the population lives in the capital, Doha, including over 4,000 British expatriates. Overall, some 88% of the population of Qatar are expatriates, mostly from South and East Asia and the wider Arab world.  Most expatriates are employed in the construction, oil and gas, and hospitality sectors, but education and health are also areas of growth.

Historic ties between the UK and Qatar are strong, and the two Royal families enjoy excellent relations. Qatar has the fastest growing and most stable economy in the Middle East, underpinned by its vast reserves of natural gas.  UK-Qatar trade exceeds 16 billion annually in both directions. Rapid growth, population expansion and new infrastructure provide significant opportunities for UK business. Qatar will host the 2022 World Cup and plans to bid for the Olympics in 2024. Qatar National Vision 2030 is based around the movement from a carbon-based to knowledge-based economy, positioning itself as a regional knowledge hub. This involves international cooperation and partnership to build a better education system, to strengthen research capabilities, and to foster innovation. The development of quality cultural institutions and a new cultural sector with international programmes is a high priority for the Qatari ruling family and government. English language proficiency and communication skills are regarded as a top priority by the government, educational institutions and employers for achieving future growth and international recognition for Qatar.

Internal operating context and environment:

The British Council’s vision in Qatar is to continue to be recognized as the leading international educational and cultural relations organization, supporting Qatar National Vision 2030. We will be the partner of choice in: English and exams, international arts programmes and cultural management, higher education, partnerships and research links, sports and science programmes, youth initiatives. 

The Qatar Teaching Centre currently delivers public-access courses to around 1100 students a week (40% adults / 60% Young Learners) on-site and has a significant off-site contract programme majority comprised of a large naval contract ending in October 2020. The Teaching Centre delivered 19,000 class hours in 18/19. The centre has 12 classrooms and is co-located with strong exams and programmes teams. There are currently 26 full-time teachers, 4 Senior Teachers (ST Adult, ST YL, ST Corporate, ST Training), Registration team of 3, Business Support Manager, YL support team of 3 as well as DTCM and CD/DELS. The DTCM currently line manages Senior Teacher team, Registrar and Business Support Manager. 

The Qatar Teaching Centre is committed to continuous development for the benefit of our customers. We have successfully piloted several key process and performance projects (including the new registration management system, on-line registration and payment, the new placement testing customer journey and KPI dashboard reporting over the last two years. 
We continue to put learning and teaching and people at the heart of our culture and our leadership.

For more information about the role requirements, British Council core skills & behaviours, kindly refer to the documents attached below;

Additional Information:
  • If you are interested in this vacancy, kindly submit your application by 27 February 2020.
  • Relocation assistance will be provided to candidates based outside the advertised location.
About Us

The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust.
We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body.

Valuing diversity is essential to the British Council’s work. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to try and avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rights. All staff worldwide are required to ensure their behaviour is consistent with our policies.

The British Council is a full member of Keeping Children Safe (KCS) and has achieved level 1 child safe certification. We believe that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC, 1989 and that every child matters - everywhere in the world. In line with the British Council's Child Protection policy, any appointment is contingent on thorough checks including criminal record checks, in line with legal requirements.