Customer Services Officer - MK20151371
Region
Middle East North Africa (MENA)
Country / Territory
Lebanon
Location
Beirut
Department
English & Exams
Job Category
Customer Services
Pay Band
Pay Band 4
Vacancy Description
Pay Band: 4/H Contract Duration: 2 years Location: Beirut, Lebanon Closing Date: 25 June 2019 Number of posts: 2
 
Details
Role Purpose

To deliver an effective quality driven first line service to customers, clients and stakeholders at the British Council Beirut, ensuring that customers receive the information and services they need in a friendly, professional, efficient and responsive environment

Pay Band: 4/H
Contract Duration: 2 years
Location: Beirut, Lebanon
Closing Date: 25 June 2019
Number of posts: 2

Role Profile
British Council Core Skills
British Council Behaviors

*** Candidates must already have the working rights in Lebanon.

Valuing diversity is essential to the British Council’s work. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to try and avoid unjustified discrimination, recognizing discrimination as a barrier to equality of opportunity, inclusion and human rights. All staff worldwide are required to ensure their behavior is consistent with our policies.

The British Council is a full member of Keeping Children Safe (KCS) and has achieved level 1 child safe certification. We believe that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC, 1989 and that every child matters - everywhere in the world. In line with the British Council's Child Protection policy, any appointment is contingent on thorough checks including criminal record checks, in line with legal requirements.

The British Council believes that all children have potential and that every child matters - everywhere in the world. The British Council affirms the position that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC, 1989”