Head of Business Development for Exams/Language Assessment
Country / Territory
Sao Paulo
English & Exams
Job Category
Pay Band
Locally appointed Grade F
Vacancy Description
Pay Band: F / Location: Sao Paulo / Contract: Indefinite / Post holder must already have the right to work in Brazil.

We are looking for Business Development professionals with a background in Education, English, Assessment or the publishing sector.


The purpose of this role is to develop and deliver the 2-year market led, integrated cross portfolio Business Development & Pursuit strategy aligned with Global/Regional Exams strategy working with other British Council colleagues to leverage opportunities and create value in Brazil, Argentina and Uruguay. This role is ultimately responsible for building and managing demand, ensuring capacity fill, delivering income/surplus targets, ensuring excellent B2B Customer Service and overseeing quality of B2C customer experience. Where the most senior Exams representative in Brazil, this role will also sit on Country SMT and oversee performance & team working of Exams on the ground.  It is envisaged that this will take up to 20% of role focus.

You should have: a background in Education, English, Assessment or the publishing sector; demonstrable experience of sustaining and/or growing a product/service in line with strategic priorities for income and impact; significant experience building and maintaining stakeholder relationships to meet business objectives; significant experience collecting and analyzing client/stakeholder feedback and using the data to identify business needs and obstacles; works to resolve them; relevant work experience in a Business Development Manager role; University Degree in any subject or qualification in a relevant field.

As we all know, performing successfully in a post requires more than a suitable academic and working background, therefore, we are looking for you to demonstrate the behaviours (competencies) that are key to our organisation, such as: Making it happen, Working together, Being accountable, Shaping the future, Connecting with others, Creating shared purpose. 

Because you will be joining the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries.

The English and Examinations Strategic Business Unit (E&E) is one of three strategic business units in the British Council (the others being Arts and Education & Society) all of which have the remit to build trust for the people of the UK by building relationships through aspects of our language and culture.  E&E achieves this by enabling people across the world to access the life-changing education and work opportunities that are created by learning English or gaining valuable UK qualifications. Promoting the English language also provides a medium for communication, helping break down barriers of misunderstanding or mistrust between cultures. The British Council’s 2020 vision for English & Examinations is to be the world authority in high quality English language teaching, learning and assessment, as well as the International distributor of choice for UK professional and school qualifications.

The Examinations business makes a significant contribution to British Council financial sustainability, and as such, it is essential that the business evolves in order to maintain its position in a fast-changing operating context. There is a need to standardise and automate activities across the globe to deliver efficiencies, and there is also a requirement to develop new digital products and services to meet changing customer demands and competitive pressures. In a cost and resource-constrained environment, balancing the on-going requirements and allocation of funds will be critical, as will the integration and planning of the implementation of the different changes across a global network of 110+ countries charged with the on-going delivery of impact and income whilst changing key elements of the supporting operational platform.

Role Profile Head of Business Development for Exams/Language Assessment
British Council Behaviours
British Council Core Skills

Click on the apply button and follow the instructions. 

Make sure to apply before closing date: December 12, 2019 at 23:59 UK time.

After reviewing applications, you can be shortlisted for an interview or not, in either case we will notify you.  After the 1st interview, there could be a second interview stage or assessment. Once that is done, the panel makes a decision, we run a reference check process and then an offer is extended. In every stage we provide feedback via e-mail. Thanks so much for your patience!    

The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities,building connections and engendering trust.

The British Council is committed to a policy of equal opportunity and is keen to reflect diversity of UK society at every level within the organisation. We welcome applications from all sections of the community. In line with the British Council’s Child Protection policy, any appointment is contingent on thorough checks. In the UK, and in other countries where appropriate systems exist, these include criminal records checks.

The British Council believes that all children have potential and that every child matters - everywhere in the world. The British Council affirms the position that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC, 1989.

British Council does not require any kind of payment for our recruitment processes.  All of our vacancies are posted in our jobs portal https://jobs.britishcouncil.org/ and in LinkedIn by direct members of staff.