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Exams Resource Deployment Assistant BENELUX
Region
European Union
Country / Territory
Belgium
Location
Brussels
Department
English & Exams
Job Category
Exams
Pay Band
Locally appointed Grade J
Vacancy Description
Location: Brussels, Belgium Payband:Local grade J Contract:Part-time (0.5 FTE) Tuesday to Saturday mornings One-year renewable Reports to: Resource Deployment Coordinator
 
Details
   The British Council is the UK’s international organization for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust. We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications.     

  The purpose of this role is to assist with the planning and tracking of exams capacity requirements against demand to handover to test day teams in geographies for delivery.  The role will support the translation of demand into capacity/resource requirements for Examiners and Venue Staff to fully optimise operations and margins while maintaining service levels, maximising agility and ensuring contingency. 
 The role will assist with the deployment of the right mix and profile of Examiners and Venue Staff for Test Day delivery using BOSS and other relevant systems. The role will also assist in the Test Day Staff work reconciliation and payment. This post will support recruitment and management of Examiners and Venue Staff.  This role will be required to maintain remote relationships within cluster/geographies and ensure counterparts understand requirements and execute to plan on Test Day.

    Main Opportunities /Challenges for the role:  
  • Communicate effectively when working virtually ·
  • Schedule and manage venue staff as per deadlines 
  • Work to short notice 
  • Feedback on performance of venue staff
The role is open to external candidates based in EU and located in Brussels, Belgium. Applicants need to have the pre-existing right to work in EU. No relocation package will be offered to candidates applying from outside EU. 

 If you are interested in applying, please see the documents below for further information:
Role profile 
British Council Behaviours  
BC Core Skills  

If you feel that you are suitable for the role, please apply before 23rd of February 2020 (23:59 UK Time).

 Valuing diversity is essential to the British Council’s work. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to try and avoid unjustified discrimination, recognizing discrimination as a barrier to equality of opportunity, inclusion and human rights. All staff worldwide are required to ensure their behavior is consistent with our policies.