Facilities Assistant, Ho Chi Minh City (VIE-1446)
East Asia
Country / Territory
Ho Chi Minh City
Business Support Services
Job Category
Pay Band
Locally appointed Grade J
Vacancy Description
Contract: 1 year fixed term contract with possible extension | Salary: Payband J (From VND 9,823,000 per month) | Start Date: As soon as possible | Deadline for Applications: 25 March 2018 (23.59 UK time)

Facilities Assistant (VIE-1446)


We are looking for a Facilities Assistant to provide assistance to the Business Support Services (BSS) department in the scope of facilities and administration management. The Assistant will be working closely with the BSS Executive and Branch IT Assistants for the smooth operation of the main office and teaching centres in Ho Chi Minh City. As the Assistant, you will check classroom set-ups daily, keep track of the regular maintenance of equipment and assist with the supervision of outsourcing premises services provided at the main office and the teaching centres’ premises. In addition, you will assist the BSS Executive and BSS Manager in resolving issues relating to security, health and safety such as access control, first-aid, fire drills and training courses conducted for staff. Other responsibilities will include inputting data into the inventory system and carrying out labelling for the new assets in close consultation with IT team and/ or line manager on a monthly basis.


To be considered a successful candidate, you must have 1 to 2 years’ experience in administration and/or premises, facilities management fields and have a College diploma in any field. Experience in health and safety will be an advantage and candidates should have knowledge of basic Microsoft Office functions. Excellent Vietnamese skills and basic English skills (listening, speaking, reading, writing) are necessary.


The British Council teaching centres operate from Monday to Friday from 8.00am to 9.30pm and on Saturday to Sunday from to 9.30pm. This post may be required to follow working patterns that include unsocial hours with priority to support main office and teaching centres’ daily operation.


For more information please see Role profile and British Council Generic Behaviours 


In our commitment to promote Equality, Diversity & Inclusion, if you are using our CV upload function to apply - kindly note that we are not interested in collecting any information that is irrelevant to the job such as marital status, age, photograph, etc. Applications lacking in information will not be considered when we shortlist for any roles.


If you prefer to use the British Council application form to apply, kindly download the respective form here:

External candidates - External Application form

Internal candidates - Internal Application form


If you are interested in applying and feel that you are suitable for the role, please apply before 25 March (23:59 UK Time).


About the British Council

The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust.


Ho Chi Minh City Business Support Services Operations

The British Council in Ho Chi Minh City, an integral part of the British Council in Vietnam, is an operation of 100+ staff with the main office and 3 teaching centres, with activities in all areas (teaching centre, examination services, programmes in arts and culture, education and society). There are major plans to build the scale of our engagement in the city, with a particular emphasis on expanding our teaching centre footprint.


The Business Support Services function, which is a very dynamic team of the British Council in HCMC, provides high standard support services to the Strategic Business Units (SBUs), in the area of facilities, premises and administration management, human resources and IT services, in coordination with colleagues in its main office in Hanoi to ensure a consistent country approach to all internal practices and processes, as well as in connection with colleagues from Regional office and Hub service team.


Enquiries about the post can be sent to the East Asia Regional Recruitment team (EA.Recruitment@britishcouncil.org.sg) based in Singapore.


Internal candidates only: please remember to include the full version of your most recent end-of-year-record of performance and confirm when the system prompts you to, and that you have discussed the application with both your line and centre manager.

Valuing diversity is essential to the British Council’s work. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to try and avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rights.


 All staff worldwide are required to ensure their behaviour is consistent with our policies.


The British Council is a full member of Keeping Children Safe (KCS) and has achieved level 1 child safe certification. We believe that all children have the right to be protected from all forms of abuse as set out in Article 19, UNCRC, 1989 and that every child matters - everywhere in the world. In line with the British Council's Child Protection policy, any appointment is contingent on thorough checks including criminal record checks, in line with legal requirements.