Header - Home Link  
IT Service Delivery Manager (CHI-305)
East Asia
Country / Territory
English & Exams
Job Category
Pay Band
Pay Band 6
Vacancy Description
Contract: 1 year Fixed term contract | Salary: PB 6/G (From Minimum of CNY 15,800) | Location: Beijing | Start Date: ASAP | Deadline for application: 26 Dec 2018 ( 23:59 UK time)

IT Service Delivery Manager


The British Council China is looking to hire an IT Service Delivery Manager. This role is to manage the service delivery projects for Computer Based tests & national digital projects in each region of China and to ensure the quality of project delivery.  


You will be contributing on the service strategy of delivering computer based tests and digital projects throughout the nation and also manage the design, development and delivery of computer based tests and national digital projects.


To be able to qualify for this role, you will need to have English C1 (Aptis, IELTS 6.5 or equivalent), Chinese C1 (or HSK 5) with at least two years in the IT industry and experienced in managing a team. It will be advantageous too that you possess a Certification of ISO27001 /ITIL / PRINCE2(PMP).


For more information please see Role profile and British Council Generic Behaviours 


In our commitment to promote Equality, Diversity & Inclusion, kindly note that we are not interested in collecting any information that is irrelevant to the job such as marital status, age, photograph, etc. Applications lacking in information will not be considered when we shortlist for any roles.


If you are interested in applying and feel that you are suitable for the role, please apply before 14 Nov 2018 (23:59 UK time )


British Council China

The British Council has had a presence in China since 1943, and since 1979 we have been operating as the Culture and Education Section of the British Embassy and Consulate-Generals in Beijing, Shanghai, Guangzhou and Chongqing. We also opened our first English centre in Mainland China in September 2017, based in Nanjing.

Our work in China is of great importance to the global British Council operation, both politically and commercially. With more than 750 staff across our offices in China, we operate a wide range of programmes in English, exams, arts, and education in partnership with local authorities and partners.

We achieve significant impact and reach through our programmes which have engaged millions of young people and thousands of professionals and policy makers across China, including:


  • Over 1,000,000 people who have taken an exam with us within the past year, be it an English language exam, such as the IELTS exam, or a professional exam, such as the ACCA qualification.
  • 10,000 English teachers and one million students who have benefitted from our English language teacher training programmes in the past two years.
  • Nearly 155,000 Chinese students who are currently studying in the UK, many of whom have engaged with our work encouraging and supporting student mobility.
  • One billion people reached and influenced annually through our 2015 Year of Cultural Exchange and Shakespeare Lives campaigns.

Enquiries about the post can be sent to the East Asia Regional Recruitment team (EAExamsRecruitment@britishcouncil.org) based in Singapore.


If you are an internal candidate: please remember to include the full version of your most recent end-of-year-record of performance and confirm when the system prompts you to, and that you have discussed the application with both your line and centre manager.

Valuing diversity is essential to the British Council’s work. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to try and avoid unjustified discrimination, recognizing discrimination as a barrier to equality of opportunity, inclusion and human rights.


All staff worldwide is required to ensure their behavior is consistent with our policies.


The British Council is a full member of Keeping Children Safe (KCS) and has achieved level 1 child safe certification. We believe that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC, 1989 and that every child matters - everywhere in the world. In line with the British Council's Child Protection policy, any appointment is contingent on thorough checks including criminal record checks, in line with legal requirements.