Product Manager - Wraparound products and services, English and Exams (KK20151415)
Region
Flexible Location
Country / Territory
Flexible Location
Location
Flexible Location
Department
English & Exams
Job Category
Exams
Pay Band
Pay Band 8
Vacancy Description
Location-The base location for this role is flexible, although preferred locations are within an existing global hub (London, Dubai, Singapore,). Applicants must have the pre-existing right to work in their current country of base as British Council will not be able to offer any relocation or visa application assistance Closing date:23:59 UK time on the 24th February 2019.
 
Details

The Organisation


Please note that in December 2020, the British Council will relocate to its new global headquarters: International Quarter, Stratford, and London E20.

 

The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries.  We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust.

 

We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body.

 

English and Exams

Through our English and Exams work we aim to achieve more widespread and better quality teaching and learning of English worldwide and offer access to professional qualifications.  Working with policymakers, government ministers, teachers and learners across the world we help millions of people to access English by supporting the teaching and learning of English in public education systems, and through self-access materials and courses. We teach learners and teachers of English face-to-face in dedicated teaching centres and online through a range of courses. Every year three million people take international exams with help from the British Council, gaining qualifications that can open doors at leading academic institutions and improve employment prospects.  

 

The Opportunity

This is an exciting opportunity to be the dedicated product development manager for IELTS wrap-around products and services.  Working with the Head of Product Development and the Marketing Team you will help to define the strategy for IELTS wrap-around products and services.

 

In addition to the above your role will include the following:

 

  • Managing the upgrade, maintenance & decommissioning of IELTS wrap-around products and services as required so as to meet the British Council’s and the IELTS Partners’ business needs. 
  • To be the IELTS product expert with the knowledge, insight and proximity to advise the Head of Product Development and Head IELTS on the development strategy for IELTS wrap-around products and services.
  • Provide business analyst and product performance insight and to review this with marketing, commissioning customer & market research to assess product performance & identify development needs to be raised at partner level. To manage any 3rd party contractors or service providers for IELTS wrap-around products and services.
  • To communicate developments in the IELTS wrap-around products and services to colleagues in the British Council. 

 

Main opportunities/challenges for this role;


  • To play a leadership role in the continued development of wrap-around products and service that support an extremely successful global product 
  • To develop strategic, entrepreneurial and account management skills in a competitive and international market 
  • To work with leading global players in the field of learning and  assessment 
  • To develop creative solutions to meet customer and stakeholder expectations and a genuine opportunity to make a significant impact on the future direction of the IELTS product 
  • To collaborate with the marketing team to work from research data to market insight so as to identify and develop new opportunities for product development 



Skills and Experience

  • Degree/post grad diploma in business, education or similar     
  • Knowledge of  and previous experience working with in product development 
  • Experienced in managing stakeholder relationships to create mutually beneficial relationships, enhance business reputation and profit. 
  • Demonstrable experience of working from customer insight to identifying opportunities to improve products and/or services 
  • Language assessment expertise 
  • Knowledge of, and previous experience working with, other organisations in the field of educational and/or assessment technology         

 

 

What you will receive:

  • Attractive salary and benefits

 

For more information and a complete list of responsibilities, please click here for further details;:


Role Profile

British Council Core Skills
British Council Behaviours

If you feel that you are suitable and would like to be considered for this role, please apply before 23:59 UK time on the 24th February 2019.



Location- The base location for this role is flexible, although preferred locations are within an existing global hub (London, Singapore, Dubai). Applicants must have the pre-existing right to work in their current country of base as British Council will not be able to offer any relocation or visa application assistance.

The British Council is committed to a policy of equal opportunity. British Council is committed to safeguarding and promoting the welfare of children and young people and expects all of its partners to share this commitment. In line with the British Council’s Child Protection policy, any appointment is contingent on thorough checks. In the UK, and in other countries where appropriate systems exist, these include criminal records checks.