Academic Operations Manager – Le Quy Don branch (VIE-T-2066)
Region
East Asia
Country / Territory
Vietnam
Location
Ho Chi Minh City
Department
Teaching Centres
Job Category
Senior teacher
Pay Band
Senior Teacher
Vacancy Description
Location: Ho Chi Minh City, Vietnam | Contract: 24 months | Start Date: 4 November 2019(negotiable) | Deadline for Applications: 26 August 2019 (23:59 UK Time)
 
Details

ABOUT THE DEPARTMENT/TEAM 

The British Council was first established in Vietnam in 1993 and is currently one of the most successful teaching operations in the British Council network.  It is at the forefront of East Asia strategy, fully aligned with regional teaching products and plans for specialised centres (Adults and YLs). Since 2014, most Adult teaching has been via the British Council myClass product and, since 2016, Primary lessons have been delivered using the British Council’s Primary Plus course.  After introducing IELTS Coach last year, we are now preparing for the introduction of Secondary Plus in August 2019 for both our Lower and Upper Secondary age groups, as well as a new product for Early Years. This post is the academic operations lead at Le Quy Don centre, which is situated in a prestigious Vietnamese Secondary School in the historic centre of HCMC.

WHAT YOU WILL BE DOING AND WHY
The Academic Operations Manager oversees teaching operations in centre and a key aspect of this role is providing academic support and advice to teachers, parents/guardians, and other stakeholders. The Academic Operations Manager therefore works closely with the Sales and Customer Management (SCM) lead for the centre to ensure that high levels of customer satisfaction are maintained, and that processes and policies are fit for purpose and best support the sustainable success of the teaching business. In addition, the post-holder also acts as the main liaison with the wider Vietnam teaching centre management team and will work closely with other colleagues in SCM, BSS and Operations to ensure that all applicable compliance standards are met in the location they manage.

WHAT IS INTERESTING ABOUT IT
Not only is Vietnam one of the best countries in the world to be an English teacher and work in English Teaching, but this is also a great opportunity to take your career to the next level by demonstrating and developing academic and managerial skills as well as be part of a diverse and successful team in a country that is poised to expand and grow its operations.

WHAT WE ARE LOOKING FOR
We are looking for candidates who hold an Undergraduate university degree, and who are Cambridge DELTA or Trinity Dip TESOL qualified. In addition you should have YL EFL Certificate (e.g. TYLEC, CELTA YL Extension).

You should have a minimum of 4 years’ full-time experience teaching young learners.  You will also have pedagogical knowledge and experience across Primary (6-11) and Secondary age groups (12-17 years old)

BENEFITS OF WORKING AT THE BRITISH COUNCIL
- 35 days annual leave plus Vietnamese public holidays

-  International cover by Allianz medical scheme for teaching staff (and their eligible dependents).

-  Transfer Package – for those recruited outside Vietnam only

 

Our work makes a lasting difference by building more inclusive societies and supporting people’s prospects.

Together, we can do more.


NEXT STEPS

For more information please see Role profile and British Council Generic Behaviours


ABOUT THE BRITISH COUNCIL

The British Council is the United Kingdom’s international organisation for cultural relations and educational opportunities. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body. We work to change lives by creating opportunities for people to learn and develop. We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications.

Valuing diversity is essential to the British Council’s work. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to try and avoid unjustified discrimination, recognizing discrimination as a barrier to equality of opportunity, inclusion and human rights.

 

All staff worldwide is required to ensure their behavior is consistent with our policies.

 

The British Council is a full member of Keeping Children Safe (KCS) and has achieved level 1 child safe certification. We believe that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC, 1989 and that every child matters - everywhere in the world. In line with the British Council's Child Protection policy, any appointment is contingent on thorough checks including criminal record checks, in line with legal requirements.