Exams Head of Operations - Maghreb
Middle East North Africa (MENA)
Country / Territory
Flexible Location
Flexible Location
English & Exams
Job Category
Pay Band
Locally appointed Grade F
Vacancy Description
Pay Band: 7/F Location: Morocco, Tunisia, Algeria or Libya Contract Duration: 3 years renewable Closing Date: 7th December 2019
Role Purpose

Lead and implement examinations strategy development and delivery with countries of each cluster in line with regional and global strategies. Ensure effective and efficient delivery of the end to end operational cycle from capacity planning to post-test services.  Accountable for developing the Operations strategy to ensure supply security, this role is ultimately responsible for customer experience, capacity, contingency, cost, consistency, operational compliance and delivery of exams integrity.  The role is also responsible for leading and embedding change/business improvement aligned with country strategy.  Success is measurable through impact, income and surplus

Role Information

Role Profile
British Council Core Skills
British Council Behaviors

Note: This role is open to internal British Council employees and external applicants as well. This role is open to candidates based in the Maghreb region only. Successful candidates must have the legal right to work in the location where the role would be based.

About us

The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust.  

We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body.  

 The British Council is committed to a policy of equal opportunity and is keen to reflect the diversity of UK society at every level within the organisation. We welcome applications from all sections of the community. In line with the British Council's Child Protection policy, any appointment is contingent on thorough checks. In the UK, and in other countries where appropriate systems exist, these include criminal records checks.