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Portfolio Benefits & Assurance Manager
Country / Territory
Chief operating officer
Job Category
Project Management
Pay Band
Pay Band 8
Vacancy Description
Payband: 8 Location: Manchester Contract type: 2 Years FTC Department: COO Closing date 1st March 2020 at 23:59 UK Time. Candidates must have the right to in the UK to be considered for the role

Please note that in December 2020, the British Council will relocate its new global headquarters to: International Quarter, Stratford, London E20.



About us:

The British Council is the UK’s international organisation for cultural relations and educational opportunities.  We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust.


 We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body.

The opportunity:

 This role will contribute to the effective and professional management of change at the British Council, through supporting the further development of the organisation’s Portfolio Office. 
This role will work with the Global Portfolio Office Manager to provide effective benefits management, including advising on and tracking non-financial benefits. The role will contribute to the improvement and standardisation of Portfolio, Programme and Change management practices across the Global Change portfolio. 

To meet the aims and objectives of the Corporate Plan and Strategy 2025, we have multiple change programmes and initiatives running to help us improve how we operate and provide a better service to our customers. 
Global Business Change brings together change across the organisation. This enables us to prioritise and sequence change, deliver to a consistently high standard and ensure that we bring about the benefits we set out to achieve. 
The Portfolio Office provides an independent and professional perspective on our Change Portfolio. It enables the organisation to ensure that:
  • programmes and projects undertaken are prioritised in terms of their contribution to the organisation’s strategic objectives and overall levels of risk 
  • programmes and projects are managed consistently to ensure efficient and effective delivery 
  • benefits realisation is maximised to provide the best return in terms of strategic contribution and efficiency savings from the investment made 
  • The Portfolio Office
  • Provides meaningful reporting on progress and performance of key programmes and projects as well as insight to the Investment Board, Senior Leadership Team and Board of Trustees on the Change Portfolio to inform decision making 
  • Works with colleagues across the network, in particular Regional Change Managers, to support regions to implement change effectively, sequencing and managing dependencies in close collaboration with programme teams. 
  • Identifies and helps mitigate cross programme and portfolio level risks, issues and dependencies 
  • Supports the business planning process, ensuring that the portfolio remains aligned to the organisation's priorities 
  • Manages the process for Business Cases seeking funding for change programmes from the Investment Board
The main responsibilities are: 

  •  Contribute to raising the level of professionalism of portfolio management and the performance of the programmes in the change portfolio,  demonstrating best practice with regards to benefits management and ensuring benefits are realised.
  • Build capability and confidence in benefits management across the organisation.
  • Put in place a sustainable model for measuring and reporting on non-financial benefits.
  • Act as a role model for the behaviours that enable collaborative ways of working, develop a community of practice around benefits. 

If you would like to understand more about this post then please see the documents below
Role Profile.doc
BC Behaviours.pdf

Our Equality Commitment: 
Valuing diversity is essential to the British Council’s work. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rights. All staff worldwide are required to ensure their behaviour is consistent with our policies.  

The British Council is committed to a policy of equal opportunity and is keen to reflect the diversity of UK society at every level within the organisation. We welcome applications from all sections of the community. In line with the British Council's Child Protection policy, any appointment is contingent on thorough checks. In the UK, and in other countries where appropriate systems exist, these include criminal records checks.