Business Development Manager - Exams (SIN-389)
Region
East Asia
Country / Territory
Singapore
Location
Napier Road Teaching Centre
Department
English & Exams
Job Category
Exams
Pay Band
Pay Band 7
Vacancy Description
Contract: Indefinite | Salary: Pay band 7 - Competitive | Location: Singapore | Start Date: ASAP | Deadline for Applications: 24 Feb 2019 (23:59 UK Time)
 
Details

ABOUT THE DEPARTMENT/TEAM

The Examinations business makes a significant contribution to British Council financial sustainability, and as such, it is essential that the business evolves in order to maintain its position in a fast-changing operating context. There is a need to standardise and automate activities across the globe to deliver efficiencies, and there is also a requirement to develop new digital products and services to meet changing customer demands and competitive pressures.

WHAT YOU WILL BE DOING AND WHY

Reporting into Regional Exams Manager, Southeast Asia, you will develop and deliver the market-led, integrated Business Development & Sales plan aligned with Global/Regional Exams strategy, in order to leverage opportunities and create value. This role is ultimately responsible for building and managing demand, ensuring capacity fill, delivering income/surplus targets, ensuring excellent B2B customer service and overseeing quality of B2C customer experience. Where the most senior Exams representative in country, the postholder will also be a member of the Country Leadership Team and oversee performance & team working of Exams on the ground.  It is envisaged that this will take up to 20% of role focus.

WHAT IS INTERESTING ABOUT IT

You can take pride in the fact that you will be adding value to key accounts in a competitive environment. You will get the opportunity to motivate and drive team performance in achieving sales targets. You will analyse and assimilates multiple commercial data sets and indicators to produce tailored reports on performance and trends that assist more senior management in identifying areas for new, additional or modified business development activity.   

WHAT WE ARE LOOKING FOR

To be successful in this role, you will have:

  • Relevant work experience in a Business Development Manager role
  • Significant experience of managing a large team
  • Demonstrable experience of sustaining and/or growing a product/service in line with strategic priorities for income and impact
  • Significant experience collecting and analysing client/stakeholder feedback and using the data to identify business needs and obstacles; works to resolve them
  • Takes a pro-active approach to identifying ways in which service can be improved, and takes these forward

NEXT STEPS

For more information please see Role profile and British Council Generic Behaviours

ABOUT THE BRITISH COUNCIL

The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust.

Valuing diversity is essential to the British Council’s work. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to try and avoid unjustified discrimination, recognizing discrimination as a barrier to equality of opportunity, inclusion and human rights.

 

All staff worldwide is required to ensure their behavior is consistent with our policies.

 

The British Council is a full member of Keeping Children Safe (KCS) and has achieved level 1 child safe certification. We believe that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC, 1989 and that every child matters - everywhere in the world. In line with the British Council's Child Protection policy, any appointment is contingent on thorough checks including criminal record checks, in line with legal requirements.