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Exams Business Development Manager (PHIL-359)
East Asia
Country / Territory
English & Exams
Job Category
Business Development/Partnerships
Pay Band
Pay Band 7
Vacancy Description
Contract: Indefinite | Salary: PB 7 - Competitive | Location: Manila | Start Date: ASAP | Deadline for Applications: 26 Dec 2018 (23:59 UK Time)


The Examinations business in the Philippines comprises of a wide range of professional and academic examinations, the British Council’s English language test Aptis, and the International English Language Testing System (IELTS). IELTS is the largest product in the portfolio and is delivered in nearly 20 locations across all three Philippines island groups. The IELTS market is strongly driven by outbound mobility, with the majority of the candidates aspiring to work, live or study overseas. A large B2B2C network of partners endorse almost 40% of the overall candidate volume, comprised of language centres, education and immigration consultancies and academic institutions among others. Aptis is the second largest product seeing a steady growth through key corporate accounts. Professional and academic examinations are also growing owing to increased demand for globally-recognised qualifications.


Reporting into Exams Cluster Lead, this role is to develop and deliver the 2-year market led, integrated cross portfolio Business Development & Sales strategy aligned with Global/Regional Exams strategy working with other British Council colleagues to leverage opportunities and create value for UK Qualifications in the Philippines. You will be ultimately responsible for building and managing demand, ensuring capacity fill, delivering income/surplus targets as well as ensuring excellent B2B Customer Service and overseeing quality of B2C customer experience. This role will be part of the Philippines leadership team as well as oversee performance and team working of Exams as a whole.


You will be driving business development of UK qualifications in Philippines, with a particular focus on the school, higher education and corporate sectors. You will also be leading motivated and high-performance business develop team that upholds customer service culture. You will get the opportunity to increase recognition of British Council qualifications, negotiating exam delivery partnerships and ensuring development of audience led BD and Sales strategy.  


To be shortlisted for the role, you will have:
  • University Degree in any subject or qualification in a relevant field
  • Relevant work experience in a Business Development role
  • Experience of team leadership
  • Demonstrable experience of sustaining and/or growing a product/service in line with strategic priorities for income and impact
  • Significant experience collecting and analysing client/stakeholder feedback and using the data to identify business needs and obstacles; works to resolve them
  • Takes a pro-active approach to identifying ways in which services can be improved, and takes these forwar


For more information please see Role profile and British Council Generic Behaviours

Please be informed that tentative week for interview arrangement will take place the week of 7/14 Jan.


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