Quality Assurance Manager
Region
UK
Country / Territory
Based in UK: Location negotiable
Location
Based in UK: Location negotiable
Department
Education & Society
Job Category
Risk Management
Pay Band
Pay Band 7
Vacancy Description
Indefinite role (Permanent), Based in any UK office (London, Cardiff, Manchester, Edinburgh or Belfast). Payband 7, starting salary £26,406. Candidates must have the legal right to work in the UK at the time of applying. Closing date 18th February 2019 at 23:59 UK time.
 
Details


Quality Assurance Manager.

The Opportunity:

This is an exciting opportunity to join the Business Performance Team, which is part of the Education and Society Global Consultancy and Business Service function. 

You will be responsible for:
  • Providing assurance at all levels of the business that we are on track to deliver what we intended to.
  • Supporting the roll out of the quality assurance approach which is based on the Plan, Do, Check, Act model of quality assurance
  • Providing technical information, advice and guidance on matters of quality assurance and continuous improvement to colleagues across the business.
  • Building capacity and facilitating risks and issues management at project and business level 
The main areas of focus for the role are, but are not limited to:

  • To manage the ongoing monitoring and management and delivery of the ISO9001 quality management system.
  • To support the Assurance Lead with the ongoing development of the quality assurance approach and the associated policies, processes, tools and guidance     
  • To work with colleagues across the global portfolio to deliver training, information, advice and guidance relating to the quality assurance approach.
What we require of the successful candidate:
  • Experience of delivering quality management reviews or audits
  • Experience of remotely working with a diverse range of stakeholders at all levels of the business and are confident in doing so
  • Experience in monitoring standards and continuous quality improvement
If you would like to understand more about this post then please see the attached documents:

ROLE PROFILE
BRITISH COUNCIL BEHAVIOURS
BRITISH COUNCIL CORE SKILLS 

If you are interested in the post and feel that you are suitable for the role, then we would really like to hear from you. Please apply by 18th February 2019 (23:59 UK Time)

We are aiming to hold interviews the week commencing the 11th March 2019. 

Benefits Package:  

In addition to a starting salary of £26,406 and eligibility to join the civil service pension scheme, the British Council offers an attractive holiday entitlement of 32 days per calendar year in addition to statutory holidays plus an additional half day on Christmas Eve.

Other benefits include: ·   
Interest free season ticket loan
Employee Assistance Programme
Cycle salary sacrifice     


The British Council is the UK’s international organisation for cultural relations and educational opportunities.  We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to UK and the countries we work with changing lives by creating opportunities, building connections and engendering trust.   We work in over 100 countries across the world in the fields of arts and culture, English language, education and civil society.  Each year we reach over 20 million people face to face and more than 500 million people online, via broadcasts and publications.  


We work in over 100 countries across the world in the fields of arts and culture, English language, education and civil society.  Each year we reach over 20 million people face to face and more than 500 million people online, via broadcasts and publications.


Our Equality Commitment:  

Valuing diversity is essential to the British Council’s work. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rights. All staff worldwide are required to ensure their behaviour is consistent with our policies.

The British Council is committed to a policy of equal opportunity and is keen to reflect the diversity of UK society at every level within the organisation. We welcome applications from all sections of the community. In line with the British Council's Child Protection policy, any appointment is contingent on thorough checks. In the UK, and in other countries where appropriate systems exist, these include criminal records checks.