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Exams Coordinator - Test Day, CMR & Post Exam Processing (Austria)
Region
European Union
Country / Territory
Austria
Location
Vienna
Department
English & Exams
Job Category
Exams
Pay Band
Locally appointed Grade H
Vacancy Description
Locally appointed Grade H/fixed term contract - maternity cover - 1 April to 30 November 2020 /location Vienna/Applicants must have a pre-existing right to work in EU.
 
Details
British Council Austria is recruiting an   Exams Coordinator - Test Day, CMR & Post Exam Processing.

Role purpose The Exams business is currently implementing a new Exams Operational Design which will enable greater growth in the EU in an efficient and sustainable manner through economies of scale, meeting customer expectations through standardised best practice and by operating more effectively across borders.  As we are in a transition period, for the immediate future, this role will focus predominantly on Cambridge Exams only to ensure necessary support as we enter our peak period of business.  
 The purpose of this role is to coordinate effective and efficient delivery of Exams within a location as well as post-exams processing.  This role will be the point of contact for Venues/Venue Supervisors on the day and will support the management of Venue Staff and Examiner engagement, relationship and performance. The role will co-ordinate and escalate where required, risks or issue resolution, including co-ordination of customer communication directly or through customer services.   
This role will manage the safe handling of confidential materials in accordance with compliance standards during the multiple exchanges in country/location. This includes movement and activities related to the primary storage area known as the Confidential Materials Room (CMR). This role includes managing the CMR, Logistics and quality of all materials to run Test Day including stationery, uniforms, banners, IT equipment. The role is also responsible for ensuring timely scanning and submitting of exam papers to meet requirements for marking as well as for processing enquiries on results. 

About us The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust.  We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body. 

More information about the job you can find in the attached Role Profile, Behaviours and Skills. Monthly salary is  2890 EUR. Applicants must have a pre-existing right to work in EU.

Applications deadline: 23:59 GMT, 26 February 2020
Interviews: 4 March 2020
Start date: 1 April, 2020

Role profile:  Exams Coordinator - Test Day, CMR & Post Exam Processing (Austria).pdf
 British Council Core Skills.pdf
British Council Behaviors.pdf

The British Council is committed to a policy of equal opportunities and is keen to reflect diversity at every level of the organisation. We welcome applications from all sections of the community. In line with the British Council's Child Protection policy, any appointment is contingent on thorough checks, including criminal records checks.