Call Center Agent, Jeddah,Saudi Arabia
Middle East North Africa (MENA)
Country / Territory
Saudi Arabia
English & Exams
Job Category
Customer Services
Pay Band
Vacancy Description
Internship / Monthly salary SAR 3000 /Local contract – 3 months contract / Open to Male & female resident of Saudi Arabia and Saudi nationals.
 As part of the British council commitment to work in Equality, Diversity and Inclusion, a new internship programme aimed at Saudi citizens and resident with disabilities will start in 2019. Due to people with disabilities being under represented   in the workplace, we have created this programme especially to develop and support those under represented employees. Successful application will receive training in the specific role and get experience of a busy environment to practice skills on their training. No previous experience is necessary as candidates will be assessed on transferable skills.

The British Council Saudi Arabia Jeddah office is recruiting “Call Center Agent”  To consistently deliver the highest quality British Council Customer Experience in your role, as the first point of contact for all British Council enquiries and registration services. To demonstrate the attitudes, skills, behaviours and knowledge required by British Council customer service professionals and in accordance with British Council Customer Service Standards. To promote and cross sell British Council products and services.


The post is only open to residents in Saudi and Saudi nationals; we would like to encourage people with disabilities to apply. As part of our Equal Opportunities policy people with disabilities who meet the essential criteria will be guaranteed an interview.

For more details on the Vacancy Kindly see the below documents:

BC Behaviours
Role Profile

Core skills

Generic Skills



If you are interested in applying and feel that you are suitable for the role, Please apply before 09th February 2019 (23:59 UK Time).


The British Council is a full member of Keeping Children Safe (KCS) and has achieved level 1 child safe certification. We believe that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC, 1989 and that every child matters - everywhere in the world. In line with the British Council's Child Protection policy, any appointment is contingent on thorough checks including criminal record checks, in line with legal requirements.