Exams services assistant (EOR) (CHI-356)
Region
East Asia
Country / Territory
China
Location
Beijing
Department
English & Exams
Job Category
Exams
Pay Band
Pay Band 4
Vacancy Description
Contract: 6 months fixed term | Salary: PB 4/H (From Minimum of CNY 6,000) | Location: Beijing | Start Date: ASAP | Deadline for Applications: 10 Feb 2019 (23:59 UK Time)
 
Details

ABOUT THE DEPARTMENT/TEAM

British Council Beijing is looking for a 6 months fixed term Examinations Services Assistant to join their team in Beijing office within Customer Service team. The job holder will be handling over 40000+ EOR applications from 4 regions in China per year as well as monitoring a pool of 80+ EOR examiners nationally.

 

WHAT YOU WILL BE DOING AND WHY

This is interesting role for those who are looking to embark on a career with us; you will provide professional and effective service to IELTS candidates in China and ensure the IELTS EOR service is compliant with global IELTS Administration Manual and take full responsibility for executing IELTS service processes for four offices in China.

 

WHAT IS INTERESTING ABOUT IT

You will be given the opportunity to maintain a close working relationship with 80+ examiners and three other office teams based in Shanghai, Guangzhou and Chongqing. This is an excellent opportunity to work with people from different cultural backgrounds and being part of a growing business with career opportunities in multiple disciplines.

 

WHAT WE ARE LOOKING FOR 

To be qualified for this job role, you will require to have proficiency in English B2 (Aptis, IELTS 5.5 or equivalent), Chinese (Mandarin native-speaker). You will have qualifications that are relevant to a bachelor’s degree, with a complete certification as well as experience in customer service environment with a level of understanding of Windows platform application.

 

NEXT STEPS

 

For more information please see Role profile and British Council Generic Behaviours

 

ABOUT THE BRITISH COUNCIL

 

The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust.

Valuing diversity is essential to the British Council’s work. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to try and avoid unjustified discrimination, recognizing discrimination as a barrier to equality of opportunity, inclusion and human rights.

 

All staff worldwide is required to ensure their behavior is consistent with our policies.

 

The British Council is a full member of Keeping Children Safe (KCS) and has achieved level 1 child safe certification. We believe that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC, 1989 and that every child matters - everywhere in the world. In line with the British Council's Child Protection policy, any appointment is contingent on thorough checks including criminal record checks, in line with legal requirements.