Teaching Centre Assistant (MAL-NT-1854)
Region
East Asia
Country / Territory
Malaysia
Location
Kuala Lumpur
Department
Teaching Centres
Job Category
Customer Services
Pay Band
Attachment
Vacancy Description
Contract: 1-year fixed term | Salary: Hourly - Paid | Location: Kuala Lumpur | Start Date: ASAP | Deadline for Applications: 10 Dec 2018 (23:59 UK Time)
 
Details

ABOUT THE DEPARTMENT/TEAM

 

The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust.

 

WHAT YOU WILL BE DOING AND WHY

 

This is interesting role for those who are looking to embark on a career with us; you will be supporting the Teaching Centre daily operations regarding placement testing for adult and young learner students, marking placement test papers, and support Teaching Centre on-going tasks whilst providing the best customer experience as per British Council customer service standards.

 

WHAT IS INTERESTING ABOUT IT

 

You can take pride in the fact that you will be part of a team that enables the British Council to meet its objectives and gives all our customers an exceptional experience. You will also be able to join regular professional development, training and skills programmes to develop your experience and skills.

 

WHAT WE ARE LOOKING FOR

 

To be able to qualify for this job role, you will require to have good written and oral communication skills in English and Bahasa Malaysia, you will also require to be a  SPM holder or possess any high school certificates that are recognized by the Malaysia Education Ministry, it will also be preferred that you have some working experience in the customer service sector.

 

NEXT STEPS

 

For more information please see Role profile and British Council Generic Behaviours 

 

This is an interesting, absorbing role where you can work to support us building awareness of the British Council in delivering to the needs of our customers.

 

ABOUT THE BRITISH COUNCIL

 

The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust. Valuing diversity is essential to the British Council’s work. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to try and avoid unjustified discrimination, recognizing discrimination as a barrier to equality of opportunity, inclusion and human rights. All staff worldwide is required to ensure their behavior is consistent with our policies. The British Council is a full member of Keeping Children Safe (KCS) and has achieved level 1 child safe certification. We believe that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC, 1989 and that every child matters - everywhere in the world. In line with the British Council's Child Protection policy, any appointment is contingent on thorough checks including criminal record checks, in line with legal requirements.