Marketing and Customer Service Assistant - Chile
Region
Americas
Country / Territory
Chile
Location
Santiago
Department
English & Exams
Job Category
Customer Services
Pay Band
Locally appointed Grade H
Vacancy Description
Vacancy Description: Pay Band H / Location: Santiago / Contract: Part time (30 hours Tuesday to Saturday) - Fixed Term until march 31, 2020 possibility to renew / Monthly Salary: 594.955 CLP / The post holder must have the right to work in Chile.
 
Details
ABOUT THE JOB
As our next Marketing and Customer Service Assistant you will contribute to the growth of the British Council Early Years Centre in Santiago by following up on leads and closing sales, supporting marketing campaigns as well as to assist our customer service team by giving information to potential clients, through our all different channels with the objective of driving and increase sales.  

WHAT SHOULD YOU HAVE
You should have:
  • Proven experience in a customer service role dealing directly with clients.
  • Demonstrable experience related to information management.
  • Proven experience in administrative roles.
  • Basic knowledge of marketing tools and processes.
  • Fluency in written and spoken Spanish.
  • A B2 English level (strong intermediate). 
ABOUT YOUR BEHAVIOURS OR COMPETENCIES 
As we all know, performing successfully in a post requires more than a suitable academic and working background; therefore, we are looking for you to demonstrate the behaviours that are key to our organisation, such as: Making it happen, Working together, Being accountable, Shaping the future, Connecting with others, Creating shared purpose.

WHY SHOULD YOU APPLY? 
The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. 

We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society.

As part of the work that we do in English, Education and the Arts, the British Council in Chile offers English courses for young children through our Early Years Centre.

WHERE CAN I GET MORE INFORMATION?
Role Profile Marketing and Customer Service Assistant
British Council Behaviours
British Council Core skills

HOW TO APPLY?  
Click on the apply button and follow the instructions.

WHAT IS YOUR DEADLINE?
If you are interested, please make sure to apply before the closing date: September 23, 2019 at 23:59 UK time.

HOW LONG DOES THIS PROCESS TAKES?  
After reviewing applications, you can be shortlisted for an interview or not, in either case we will notify you.  After the 1st interview, there could be a second interview stage or assessment. Once that is done, the panel makes a decision, we run a reference check process and then an offer is extended. In every stage we provide feedback via e-mail. Thanks so much for your patience!   

ABOUT US 
The British Council is committed to a policy of equal opportunity and is keen to reflect diversity of UK society at every level within the organisation. We welcome applications from all sections of the community. In line with the British Council’s Child Protection policy, any appointment is contingent on thorough checks. In the UK, and in other countries where appropriate systems exist, these include criminal records checks.

The British Council believes that all children have potential and that every child matters - everywhere in the world. The British Council affirms the position that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC, 1989.