Human Resources Operations Manager, Malaysia (MAL-1759)
East Asia
Country / Territory
Kuala Lumpur
Human Resources
Job Category
Pay Band
Pay Band 6
Vacancy Description
Contract: Indefinite | Location: Kuala Lumpur, Malaysia | Salary: Pay band 6/G (from MYR 5,937 per month) | Start Date: As soon as possible | Deadline for Applications: 24 January 2019 (23.59 UK time)


East Asia is a very dynamic region with continuing economic growth. With a population of 2 billion people we are seeking to increase our impact significantly. In order to do this, we have significant growth plans for all our programmes in English, Education and Society and the Arts.

All our work in English is customer and client funded, which means we generate income to support our growth and impact. We also have challenging business growth and partnership development plans to achieve this, so it’s essential we balance between growth in income and resulting growth in impact is maintained and understood internally and externally.

The East Asia region has an employee population of ca. 2300 in 14 markets - Australia, China, Hong Kong, Indonesia, Japan, Korea, Malaysia, Myanmar, New Zealand, Philippines, Singapore, Taiwan, Thailand and Vietnam.



You will lead and manage the HR operations for Malaysia, aligning with the direction from regional HR to provide support of the British Council Malaysia’s overall objectives and business priorities, regional and corporate policies and directions. You need to provide advice to the Malaysia team on HR trends both externally and internally via the British Council regional and global offices; conduct regular meetings with the country HR Business Partners. Your role may also need to manage staff development and employee relations.



You can take pride in the fact that you will support HR Business Partner to track EDI issues, implement systems and practices that enable fair employment and diversity within the workplace. You will also be able to assist in implementation of ongoing Human Resources projects and any other duties as assigned.



You must have diploma in HR Management or equivalent, degree in HR Management or relevant is preferred. It is also essential that you have strong written and oral communication skills in English and Bahasa Malaysia. You need to possess 6 - 8 years of hands on HR generalist experience, preferably from a shared services HR operations background and good working knowledge of the Employment Act, Industrial Relations Act, Immigration Act, employment. Have relevant working experience in HR Operations role is an added advantage. Knowledge in using HR systems, Payroll administration and visa administration experience would be advantageous.



For more information please see Role profile and British Council Generic Behaviours


This is an interesting, absorbing role where you can work to support us building awareness of the British Council in delivering to the needs of our customers.




The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust.


Valuing diversity is essential to the British Council’s work. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to try and avoid unjustified discrimination, recognizing discrimination as a barrier to equality of opportunity, inclusion and human rights.


All staff worldwide is required to ensure their behavior is consistent with our policies.


The British Council is a full member of Keeping Children Safe (KCS) and has achieved level 1 child safe certification. We believe that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC, 1989 and that every child matters - everywhere in the world. In line with the British Council's Child Protection policy, any appointment is contingent on thorough checks including criminal record checks, in line with legal requirements.