IT Manager South China (CHI-1765)

ABOUT THE DEPARTMENT/TEAM

The China Resources Team is part of the wider Business Support Team which also includes Finance, IT, and Human Resources. We have a richly diverse staff, the majority of whom are Chinese nationals. We also have a growing number of overseas staff.  These include senior managers in the diplomatic entity – UK nationals with diplomatic status, and other colleagues of both British and other nationalities, including several hundred examiners.

WHAT YOU WILL BE DOING AND WHY

The overall purpose is to assist Assistant Director Resources China to manage and deliver China IT strategy and ensure the business needs of Guangzhou office are met by delivering IT services according to corporate standard and policies. The main role covers maintaining the Guangzhou office IT systems so that they comply with corporate standards as identified by Assistant Director Resources China and providing technical support to Exam systems. The responsibilities also include analysing business processes and recommend cost-effective technology-based solutions to improve staff efficiency and effectiveness.

WHAT IS INTERESTING ABOUT IT

You can take pride to provide professional business support services to internal and external customers in compliance with agreed standards, guarantee a high level of customer satisfaction and present a consistent and quality image of the British Council to all customers. You will also be able to manage information created and received in compliance with the British Council’s information management standards, policies, the UK data protection principles and local legislation.

WHAT WE ARE LOOKING FOR

To be a successful candidate, you should have high level of speaking and writing skills in English (IELTS 6) /Mandarin Chinese (native speaker competence) and at least bachelor’s Degree relevant to Information Technology. It is essential to have professional qualification MCSE or MCSD and ITIL Foundation. Hardware and software troubleshooting experience, professional qualification MCDBA, OCP or other database engineer certificates would be advantageous. It is preferred if you have 5+ years of experience in supporting and implementing Microsoft solutions or in developing web/windows applications on .Net platform & SQL server.

NEXT STEPS

For more information please see Role profile and British Council Generic Behaviours

This is an interesting, absorbing role where you can work to support us building awareness of the British Council in delivering to the needs of our customers.

ABOUT THE BRITISH COUNCIL

The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust.

Valuing diversity is essential to the British Council’s work. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to try and avoid unjustified discrimination, recognizing discrimination as a barrier to equality of opportunity, inclusion and human rights.

All staff worldwide is required to ensure their behavior is consistent with our policies.

The British Council is a full member of Keeping Children Safe (KCS) and has achieved level 1 child safe certification. We believe that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC, 1989 and that every child matters - everywhere in the world. In line with the British Council's Child Protection policy, any appointment is contingent on thorough checks including criminal record checks, in line with legal requirements.