IELTS Examiner Administration Assistant(CHI-585)
East Asia
Country / Territory
English & Exams
Job Category
Pay Band
Pay Band 4
Vacancy Description
Contract: 2-year fixed-term | Salary: Payband 4 | Location: Shanghai | Deadline for Applications: Feb 2nd 2020(23.59 UK time)

IELTS Examiner Administration Assistant(CHI-585)


China is one of British Council’s largest exams operations, delivering extensive international exams to individuals, institutions, schools and corporate clients in mainland China. By providing access to highly valued UK qualifications, with the reassurance of integrity, we build on the UK’s reputation for world-class educational standards. Core tests we administer include IELTS, Aptis, and a wide range of academic and professional qualifications (Distribution Exams stream). The Distribution Exams stream in China encompasses school exams, professional exams, and university exams and is a critical part of our exams business.


You will provide support for IELTS examining personnel in the East China region and other regions including Examiners, Examiner Trainers and Enquiry on Results markers, ensuring that Examiner resources are used effectively and efficiently and that administration of all IELTS-Examiner related matters is completed to a high standard and to deadline.

You will also support IELTS marking sessions arrangement and relevant administration work and communicate such arrangements clearly to the relevant teams and examiners, such as sending test briefing and cooperating with resource team for logistic operation. You will work as the contact point of travel emergency for examiners. 



You will be able to work in an international cross-culture environment with plenty of development opportunities and training. You are able to participate in IELTS test day delivery work and get a full understanding of test day management. Using English as the working language, you will be able to enhance your soft skills, especially when dealing with problems came from examiners. 

You can take pride in the fact that you will be part of a team that enables the British Council to meet its objectives and gives all our customers an exceptional experience. You will also be able to join regular professional development, training and skills programmes to develop your experience and skills.



To qualify for this role, you will need:

1. Langauge: English CEF English B2 (Aptis, IELTS 6 or equivalent) & Chinese C1 (HSK 5 or equivalent)

2. Experience in administration, such as dealing with detailed information and keeping clear records

3. Cross-cultural awareness and experience of working in cross-cultural companies is preferred;

4. Undergraduate degree;

5. Must be a proficient user of Office software, especially for Microsoft Excel

6. Some experience of working with international exams is highly preferred

7. Self-driven, being responsible and always caring for details


-  Smart working (most of us hot-desk!) 

-  37.5 contracted working hours per week (we believe in an output-based delivery!)

-  Flexible working opportunities (flexible hours)

-  Enjoy more than 20 days of Annual leave (depending on role grade)

-  Year-end bonus and annual bonus scheme 

-  Professional development opportunities – we offer a broad range of professional courses to large corporations and that is available for our staff members too!

Our work makes a lasting difference by building more inclusive societies and supporting people’s prospects.

Together, we can do more.


For more information please see Role profile and British Council Generic Behaviours 


The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust.

We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Last year we reached over 75 million people directly and 758 million people overall including online, broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body.

Valuing diversity is essential to the British Council’s work. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to try and avoid unjustified discrimination, recognizing discrimination as a barrier to equality of opportunity, inclusion and human rights.


All staff worldwide is required to ensure their behavior is consistent with our policies.


The British Council is a full member of Keeping Children Safe (KCS) and has achieved level 1 child safe certification. We believe that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC, 1989 and that every child matters - everywhere in the world. In line with the British Council's Child Protection policy, any appointment is contingent on thorough checks including criminal record checks, in line with legal requirements.