Exams Officer – Computer Based Tests, Nepal Examinations Services
South Asia
Country / Territory
English & Exams
Job Category
Pay Band
Locally appointed Grade H
Vacancy Description
Contract: Indefinite, Band H | Region: South Asia | Country: Nepal | Location: Kathmandu | Department: English & Exams
The postholder will conduct computer based/computer delivered test in country and provide 1st level IT system and network troubleshooting as required. This role is broader than managing exam papers and includes managing logistics and ensuring timely scanning and submitting of exam papers to meet requirements for marking. This role also includes managing strategic relationship with vendor and partners (e.g. Courier) in the distribution chain.


The Nepal Operation

The British Council has been working in Nepal since 1959. The main activities are Examinations, Grant-funded (GPF) and Full Cost Recovery (FCR) project management for development services. The GPF programme comprises teacher education (Connecting Classrooms), school leadership and links with UK schools (Connecting Classrooms), empowerment projects for women and girls (EDGE) and Arts. The flagship FCR project is the 4 year EU funded TVET-PP project. British Council Nepal has a number of key partnerships with local and international organisations including, EU, VSO, GAN and several Ministry of Education line agencies.

Examination Services

The English and Examinations Strategic Business Unit (E&E) is one of three strategic business units in the British Council (the others being Arts and Education & Society) all of which have the remit to build trust for the people of the UK by building relationships through aspects of our language and culture.  E&E achieves this by enabling people across the world to access the life-changing education and work opportunities that are created by learning English or gaining valuable UK qualifications.  Promoting the English language also provides a medium for communication, helping break down barriers of misunderstanding or mistrust between cultures. The British Council’s 2020 vision for English & Examinations is to be the world authority in high quality English language teaching, learning and assessment, as well as the International distributor of choice for UK professional and school qualifications.

The Examinations business makes a significant contribution to British Council financial sustainability, and as such, it is essential that the business evolves in order to maintain its position in a fast-changing operating context. There is a need to standardise and automate activities across the globe to deliver efficiencies, and there is also a requirement to develop new digital products and services to meet changing customer demands and competitive pressures. In a cost and resource-constrained environment, balancing the on-going requirements and allocation of funds will be critical, as will the integration and planning of the implementation of the different changes across a global network of 110+ countries charged with the on-going delivery of impact and income whilst changing key elements of the supporting operational platform.

Main Opportunities / Challenges for the role

  • Provide 1st level troubleshooting and technical support to deliver computer based/computer delivered tests. Support IT Manager by ensuring test delivery computers and devices are compliant, working and optimally used.
  • Optimal use of technology to maximise efficiency in daily operations, overcoming old practices through innovation where necessary.
  • Drive right behaviors in the team towards greater awareness related to maintaining confidentiality of sensitive exam related materials                  
  • Implement improvement actions in the distribution and logistics of handling confidential materials.

If you are interested to apply, for further information please see the documents below:

British Council Behaviours
BC Core skills
Role Profile

Closing date:  UK time: 23:59, 06 December 2019

The British Council is committed to a policy of equal opportunity. British Council is committed to safeguarding and promoting the welfare of children and young people and expects all of its partners to share this commitment. In line with the British Council’s Child Protection policy, any appointment is contingent on thorough checks. In the UK, and in other countries where appropriate systems exist, these include criminal records checks.