Nigeria Exams Operations Manager - Port Harcourt
Sub Saharan Africa
Port Harcourt
English & Exams
Job Category
Pay Band
Pay Band 6
Vacancy Description
Role is Pay Band 6 (Junior Management)/indefinite term contract/open to internal and external applicants/Applicants must have the right to work and live in Nigeria/Post is in Port Harcourt.
British Council is recruiting an Operations Manager to be based in Port Harcourt.  The post holder will be responsible for the operational management of examination delivery in Port Harcourt. To lead a team of up to 6 staff to deliver examinations security and giving a branded British Council customer experience to our clients. 

See the role profile for the role accountabilities and responsibilities. 

Applicants must have experience 

Managing a Team 
Monitoring service to quality standards and implementing improvements.
Dealing with customers and enquiries in a service environment.
Setting objectives and delivering results towards targets.

Relevant skills needed to be successful in the role includes 

Analysing data and formulating marketing plans from these data.
Presentation skills.
Customer Service Focus.
Strong Organisation Skills
Team Work.  
Change Management. 

Vacancy Announcement Date: 16th May, 2016
Closing date:23:59 UK time 22nd May, 2016 

Nigeria Exams Operations Manager PH - Role Profile.pdf

BC Core Skills.

BC Behaviours.