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Data Analyst – Operational Planning (Global Exams Delivery)
Middle East North Africa (MENA)
Country / Territory
Flexible Location
Flexible Location
English & Exams
Job Category
Pay Band
Locally appointed Grade F
Vacancy Description
Contract Type: FTC 2 years Flexible Location: London (UK), Dubai (UAE) or India Pay Band 7/F (Locally appointed) Closing date: 10 February 2019
Role Purpose

The role will be responsible for defining requirements for integrated Sales and Operations  Planning dashboard, reporting performance against all key agreed Sales and Operations Planning metrics, including use of predictive modelling techniques to make recommendations to the business on how to bridge Demand and Supply gap and increase capacity to deliver ambitious growth targets.

Function Overview

English & Exams Strategy overview

English and Exams is one of three Strategic Business Units within the British Council.  By 2020, the British Council will be a world authority in high quality English language teaching, learning and assessment, as well as the international distributor of choice for UK high stakes professional and school exams.  

Exams Strategy

Our work in Exams contributes to the British Council’s cultural relations strategy in three main areas.  The nature of UK qualifications and assessments and the way that we administer them enhances trust between the UK and other countries. Creates opportunity - The UK qualifications and assessments we provide, because of their integrity and wide recognition, have the power to change people’s lives, enabling them to access life, study or work opportunities overseas or in their own countries. Drives change - Qualifications and assessments are one of the most powerful drivers of improvements in teaching, learning and professional practice. They are essential to the learning process. As well as providing the exams, we often provide support for schools, organisations and individuals.

In 2017/18 Exams delivered over 4mn exams to 2.5mn candidates across 850 towns and cities in over 100 countries generating income of £487 mn. and a surplus of £119.9mn.  By 2020 the aim is to be delivering over 8mn exams a year, changing the lives of over 5mn people, and generating income for the Council of £500mn and a surplus of £125mn.  The surplus delivered is used to fund our programmes in Education and the Arts and to invest in change programmes to improve the organization.

Global Operational Planning Function

The examinations business has invested in developing an in-house capability by setting up a new function called the Global Operational Planning function. This new function is an integral part of the Global Exams Delivery team. The newly formed function will be responsible for ensuring the Exams supply chain management is functioning effectively, enabling the business to deliver revenue and surplus in line with corporate targets.

About Us

The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust.

We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body.

Role Profile
British Council Core Skills
British Council Behaviours

Additional Info:

  • If you are interested in this vacancy, kindly submit your application by 10 February 2019

  • Applicants must already be based in the listed locations (London, Dubai and India). 

Valuing diversity is essential to the British Council’s work. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to try and avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rights.All staff worldwide are required to ensure their behaviour is consistent with our policies.