Business Pursuit and Account Relationship Manager (TWN-443)
East Asia
Country / Territory
English & Exams
Job Category
Business Development/Partnerships
Pay Band
Pay Band 6
Vacancy Description
Location: Taipei preferred, but other locations in Taiwan considered | Contract: Indefinite | Salary: Pay band 6 (from min of TWD 55,290 per month) | Start Date: ASAP | Deadline for Applications: 18 August 2019 (23:59 UK Time)


British Council Taiwan is currently looking for an experienced Business Pursuit and Account Relationship Manager to join their expanding team in the Exams unit.


The Examinations business makes a significant contribution to British Council financial sustainability, and as such, it is essential that the business evolves in order to maintain its position in a fast-changing operating context. There is a need to standardize and automate activities across the globe to deliver efficiencies, and there is also a requirement to develop new digital products and services to meet changing customer demands and competitive pressures. In a cost and resource-constrained environment, balancing the on-going requirements and allocation of funds will be critical, as will the integration and planning of the implementation of the different changes across a global network of 110+ countries charged with the on-going delivery of impact and income whilst changing key elements of the supporting operational platform.


Working in this dynamic role, you will actively pursue UK qualifications and examinations business in Taiwan, building relationships, identifying needs and enhance opportunities with key accounts to meet business related targets, and converting opportunities into business. You will focus on extending the network of partners and clients in language or test preparation training centres, education and immigration consultancies, higher education institutions, schools and corporates.

You are also required to proactively resolve issues, add value and ensure delivery on expectations. This will involve identifying needs and integrating value-orientated solutions in response which leverage the British Council’s unique array of education and English-related products and services, delivering the highest standards of account management, and becoming a trusted advisor for a wide array of stakeholders which includes leadership, HR, teachers, parents and students.  


You can take pride in the fact that you will be building relations with new potential British Council partners/clients/accounts and win business. You will identify client needs and integrating value-oriented solutions in response which leverage the British Council’s unique array of Exams products and services.  



You will be fluent in written and spoken English C1 with University Degree in any subject or 3 years of relevant working experience. You will bring along your business development skills, preferable in an educational context, using consultative selling techniques with proven experience of building relationships, identifying needs and enhancing opportunities with key accounts to meet business related targets.

You will have experience in design and implement business development or marketing plans in an education sector context while identifying ways in which services can be improved and taking these forwards. You will have experience of working with UK exam boards.


For more information please see Role profile and British Council Generic Behaviours


The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust.

We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Last year we reached over 75 million people directly and 758 million people overall including online, broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body.

Valuing diversity is essential to the British Council’s work. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to try and avoid unjustified discrimination, recognizing discrimination as a barrier to equality of opportunity, inclusion and human rights.


All staff worldwide is required to ensure their behavior is consistent with our policies.


The British Council is a full member of Keeping Children Safe (KCS) and has achieved level 1 child safe certification. We believe that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC, 1989 and that every child matters - everywhere in the world. In line with the British Council's Child Protection policy, any appointment is contingent on thorough checks including criminal record checks, in line with legal requirements.