Head of Human Resources - Kenya and East Africa
Sub Saharan Africa
Country / Territory
Human Resources
Job Category
Pay Band
Pay Band 8
Vacancy Description
Pay Band:8/ E; Location: Nairobi,Kenya; Contract type:Indefinite; Requirements: Pre-existing rights to live and work in Kenya/ Country appointed contract. Closing date and time: 17 February 2019 (23:59 UK Time)

The British Council in Kenya has an exciting opportunity in our HR space. The Head of Human Resources Kenya & East Africa Cluster role is ideal for someone with 5 years HR Generalist experience and exposure to working across regions and multiple country stakeholders.

The role holder will be based in Nairobi, Kenya.

About the Job:
The Head of Human Resources Kenya & East Africa Cluster will oversee HR in Ethiopia, Kenya, Rwanda, South Sudan, Sudan, Tanzania and Uganda. This will be done through the assistance of Country based HR business partners to provide high quality, customer-focused functional support to all teams based in the cluster countries. The key focus will be on interpretation and tactical application of policy to suit local business needs as well as resolution of complex problems.

Role purpose:
The post holder will support the HR Director by providing operational HR expertise across the broad spectrum of HR activity.  This role supports the HR Director to develop strategies, plans, budgets, projects and timelines to deliver the regional people and business plan. He/She will be key to ensuring that the HR services provided in the East Africa Cluster are consistent with global HR policies and processes, reflect local policy frameworks, and are high quality and efficient.

Main opportunities:
The Head of Human Resources Kenya & East Africa Cluster in consultation with SSA HR Director is the key in ensuring HR services in East Africa Cluster effectively support the business plans and are consistent with global CoE strategies, guiding principles, policies and procedures, processes and practices,and where necessary, adapting them to reflect local market needs and conditions, e.g. legal, regulatory, social and culture frameworks.

See highlights of what we require of the successful candidate: 

Consultancy and high quality HR service

  • Deploys a range of HR specialist or bespoke approaches to support the provision of high quality services and advice
  • Lead and co-ordinate the regional annual people cycle, for performance management, talent management, succession planning, learning and development etc., engaging and communicating with key stakeholders to deliver in line with British Council timelines, policies and processes


Leadership and business partnering - Internal customer focus
  • As a member of the regional HR Leadership Team, contribute to the development of the HR strategy, budgets and people plans for the region - sharing expertise and learning and ensuring an integrated approach to delivering high impact HR advice and quality service delivery across the region.
  • Builds an in-depth understanding of the particular business and operational context, opportunities and challenges facing operations and management, to ensure the development of new practices based on informed business insight and joined-up thinking. Consults closely with internal customers and other stakeholders to understand current and future business needs, and plans work activities accordingly to ensure the services and advice they provide meets those demands


Service improvement
  • Identifies and makes recommendations to Regional HR Director for improvements to ways of working that enhance the effectiveness and efficiency of the corporate functional discipline, as well as the operational effectiveness of their internal customers
  • Makes professional recommendations which have a measurable impact on local business performance in terms of efficiency, quality, reliability, and internal customer satisfaction
  • Actively champions and monitors staff compliance with the agreed corporate policies and practices relevant to their area of functional expertise. Investigates reasons for non compliance


Line management and functional expertise
  • Determines work plans and coordinates input from in country HR professionals to meet specific objectives, line manages HR business partners in Ethiopia & Sudan and HR Analyst in Kenya
  • Provide formal line management to the in country HR professionals
  • Providing professional coaching/mentoring to regional / country HR leads, to manage non-routine HR issues or guidance to implement project and change plans
To see full details and understand more about this post then please read the documents below:

Head of HR - Kenya and East Cluster Role Profile.pdf
British Council Behaviours.pdf
British Council Core Skills.pdf

Please ensure you reference the above documentation in your application. Due to the critical nature of this role, applications that do not highlight the essential criteria for this role will not be shortlisted.

Further details:
If you are interested in the post and feel that you are suitable for the role, then we would really like to hear from you. Please apply by 17th February 2019  (23:59 UK Time)

Our Equality Commitment:
Valuing diversity is essential to the British Council’s work. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rights. All staff worldwide are required to ensure their behaviour is consistent with our policies, and Human Resource as a function is absolutely committed to this.

The British Council is committed to a policy of equal opportunity and is keen to reflect the diversity of UK society at every level within the organisation. We welcome applications from all sections of the community. In line with the British Council's Child Protection policy, any appointment is contingent on thorough checks. In the UK, and in other countries where appropriate systems exist, these include criminal records checks.