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Examination Services Officer(MAL-596)
Region
East Asia
Country / Territory
Malaysia
Location
Kuala Lumpur
Department
English & Exams
Job Category
Exams
Pay Band
Pay Band 4
Vacancy Description
Contract: Indefinite | Salary: Payband 4/H | Location: Kuala Lumpur | Deadline for Applications: 1st March 2020(23.59 UK time)
 
Details

Examination Services Officer(MAL-596)


ABOUT THE DEPARTMENT/TEAM


British Council Malaysia exams team delivers the well-known International English Language Test (IELTS), School exams (IGCSE and A Levels), Aptis, Professional and Educational exams across the country to the highest security and compliance standards. In 2018, we will increase the volume of computer based examinations across the product line. Markets are varied and competition is intense in a number of markets.

By 2020, within East Asia exams we are looking to double our impact, both in terms of exams delivered and income. Malaysia will play a key part in helping East Asia meet its targets working closely across English and Education teams.

WHAT YOU WILL BE DOING AND WHY


You will be supporting the delivery of professional and quality examinations services related to IELTS and UK Qualification exams in Malaysia in line with corporate standards and regulations set by awarding bodies and to provide excellent exam services to customers.

WHAT IS INTERESTING ABOUT IT


This is a great opportunity for anyone who is looking to work in a multicultural and international organisation; which believes in and works hard to share its core values, such as equality and diversity.

Working in Exams with the British Council means exposure to the world of secure examination processes and standards, it means building internal relationship with colleagues all over the globe to standardise our quality of service and its means building relationships with many established academic/professional institutions; all of which open up very dynamic development opportunities for the successful applicant.

WHAT WE ARE LOOKING FOR

To qualify for this role, you will need:

1. Language ability: Good written and oral communication skills in English and Bahasa Malaysia;

2. First Degree in any discipline;

3. Previous experience of administration work/tasks for 24 months - you have strong ability to ensure the acuracy of all admin tasks and you are always able to deliver quality work under pressured deadline.


BENEFITS OF WORKING AT THE BRITISH COUNCIL

-        Smart working (most of us hot-desk!) 

-        37.5 contracted working hours per week (we believe in an output-based delivery!)

-        Flexible working opportunities (working from home / flexible hours)

-        Enjoy more than 20 days of Annual leave (depending on role grade)

-        Year-end bonus and annual bonus scheme 

-        Professional development opportunities – we offer a broad range of professional courses to large corporations and that is available for our staff members too!

Our work makes a lasting difference by building more inclusive societies and supporting people’s prospects.

Together, we can do more.


NEXT STEPS


For more information please see Role profile and British Council Generic Behaviours     


ABOUT THE BRITISH COUNCIL


The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust.

We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Last year we reached over 75 million people directly and 758 million people overall including online, broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body.

The British Council is committed to a policy of equality and to valuing diversity and is keen to reflect the diversity of the societies in which we work at every level within the organisation. We welcome applications from all sections of the community. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rights. All staff worldwide are required to ensure their behaviour is consistent with our policies.

The British Council has Disability Confident Employer Status. We offer a guaranteed interview scheme for disabled applicants who meet the essential criteria for the role. Applicants are encouraged to highlight any specific requirements or adjustments needed to enable participation in the recruitment process.

The British Council is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all of its partners to share this commitment. In line with the British Council’s safeguarding policies, any appointment is contingent on thorough checks. In the UK, and in other countries where appropriate systems exist, these include criminal records checks.