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Exams Coordinator APTIS, Mexico
Region
Americas
Country / Territory
Mexico
Location
Mexico City
Department
English & Exams
Job Category
Business Solutions
Pay Band
Locally appointed Grade H
Vacancy Description
Locally Appointed - Contract Length 2 years Local Pay Band H $17,525 MXN monthly Closing date on Sunday 2 October 2016 at 23:59 UK time. Must have the right to work in Mexico. Federal Background checks required.
 
Details
Exams Coordinator APTIS, Mexico

To be responsible for the effective delivery of Mexico British Council’s proprietary exams in line with exams quality standards and internal exam requirements.

Main Duties and Responsibilities:
In line with overarching Corporate policy of the British Council (including EOD):

Managing exams processes:
To manage registrations, sessions, venues, receipt and dispatch and security of exam materials for APTIS exams and others. Manage and implement Aptis specific technical requirements and corporate technical standards.

Financial control: To ensure that information about income is recorded accurately for income reconciliations to be completed on time and meet audit standards

Marketing and customer service: To ensure that detailed information about examinations and sessions is made available to customer service, marketing and sales colleagues for them to help customers make purchase decisions. Ensure that customer feedback is collected in line with corporate standards. Perform Relationship Management with stakeholders for quality customer service follow up. Liaise with global British Council product development and marketing teams to fully understand to understand brand guidelines.

Quality assurance: To ensure exam British Council standards (including EO&D) are met. To recruit, organise training for, supervise and timetable exams venue staff. To recruit, organise training supervise and timetable oral examinations. .

Other administrative work To ensure that business transformation actions happen in line with the needs of the business.

Please click in the links below for more information:
Job Description.pdf
BC Behaviours.pdf
BC Skills.pdf

Closing date on Sunday 2 October 2016 at 23:59 UK time.

The British Council believes that all children have potential and that every child matters – everywhere in the world. The British Council affirms the position that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC 1989   

 British Council Equal Opportunity and Diversity Statement 
The British Council is committed to a policy of equal opportunity and is keen to reflect the diversity of UK society at every level within the organisation. We welcome applications from all sections of the community. In line with the British Council's Child Protection policy, any appointment is contingent on thorough checks. In the UK, and in other countries where appropriate systems exist, these include criminal records checks. We are committed to employing disabled people.