Test Day Delivery and Logistics Coordinator X3 - Malawi
Region
Sub Saharan Africa
Country / Territory
Malawi
Location
Lilongwe
Department
English & Exams
Job Category
Exams
Pay Band
Pay Band 4
Vacancy Description
Pay band: 4/ Location: Lilongwe & Blantyre, Malawi/ Contract type: Indefinite/ Requirements: Applicants must have pre-existing legal status to live and work in Malawi/ Closing date and time: 18 November 2019 (23:59 UK Time)
 
Details

The British Council SSA has an exciting opportunity for a Test Day Delivery and Logistics Coordinator in Malawi.

The Role:

Test Day Delivery and Logistics Coordinator

The Role Purpose:

The purpose of this role is to ensure effective and efficient delivery of Exams within a small or remote exams office location. To handle confidential materials during the multiple exchanges in country/location in accordance with compliance standards. To manage Venue Supervisor engagement, relationship and performance.  To co-ordinate and manage any risk or issue resolution, including co-ordination of customer communication directly or through customer services.  To be point of contact for Venues/Venue Supervisors on the day. This role will be required to work test days which will involve weekend work as part of the contracted hours.

Role Requirements:

  • University degree in any subject or relevant qualification
  • Experience working in a busy operational environment delivering high levels of customer service
  • Ability to ensure compliance, risk and security standards are monitored and maintained
  • Experience working in Exams advantageous
  • Experience of supporting delivery of computer based exams advantageous

 

Please refer to the role profile for a full list of the role responsibilities/accountabilities and person specification.

Please follow the links for relevant document to support your application:

Role Profile - Test Day Delivery & Logistics Coordinator - Malawi.pdf

British Council Behaviours.pdf

British Council Core Skills.pdf

 

Closing date for applications is 18 November 2019 (23:59 UK time)

 

In your application form, please clearly explain how you meet the essential and desirable skills, qualification and experience criteria mentioned in the person specification section of the role profile. This will help us determine your fit for the role and increase your application's chances of success.

About us:

The British Council is the UK’s international organisation for cultural relations and educational opportunities.  We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust.

We work in over 100 countries across the world in the fields of arts and culture, English language, education and civil society.  Each year we reach over 20 million people face to face and more than 500 million people online, via broadcasts and publications.

Our Equality Commitment:

Valuing diversity is essential to the British Council’s work. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rights. All staff worldwide are required to ensure their behaviour is consistent with our policies.

The British Council is committed to a policy of equal opportunity and is keen to reflect the diversity of UK society at every level within the organisation. We welcome applications from all sections of the community. In line with the British Council's Child Protection policy, any appointment is contingent on thorough checks.