Customer Services Assistant – Manila, Philippines (PHIL-508)
East Asia
Country / Territory
English & Exams
Job Category
Pay Band
Locally appointed Grade J
Vacancy Description
Contract: Indefinite| Salary: Band 2/J |Start Date: As soon as possible | Deadline for applications: 18 August 2019 (23.59 UK time)
 The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust.


The British Council is looking to recruit an and self-motivated professional to take up the following position


Customer Services Assistant – Manila, Philippines


You should have:

             good communication skills in English and Filipino

             good customer care and listening skills

             good team-working skills

             other competencies on the role profile


For further information, please see Role Profile and British Council Generic Behaviours   


Closing Date: 18 August 2019 (23:59 UK Time).


Valuing diversity is essential to the British Council’s work. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to try and avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rights.


All staff worldwide are required to ensure their behaviour is consistent with our policies.


The British Council is a full member of Keeping Children Safe (KCS) and has achieved level 1 child safe certification. We believe that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC, 1989 and that every child matters - everywhere in the world. In line with the British Council's Child Protection policy, any appointment is contingent on thorough checks including criminal record checks, in line with legal requirements.