Header - Home Link  
Sales and Customer Service Assistant
Region
European Union
Country / Territory
Portugal
Location
Porto
Department
English & Exams
Job Category
Customer Services
Pay Band
Locally appointed Grade J
Vacancy Description
The British Council in Porto is recruiting a Sales and Customer Service Assistant to join the team to ensure sales targets are met or exceeded while providing a high-quality customer experience to all British Council customers whether external or internal, while contributing to the efficient administration of our services.
 
Details
The British Council in Porto is recruiting for the role of Sales and Customer Service Assistant, this is a locally appointed role to join the team in mid-March/early April.

The purpose of this role is to ensure sales targets are met or exceeded while providing a high-quality customer experience to all British Council customers whether external or internal, while contributing to the efficient administration of our services.

Sales and CS Assistant.pdf

BC Core Skills.pdf

BC Behaviours.pdf

This is a one-year fixed-term contract (with possibility of renewal), it is part-time, 22 hours per week.

The deadline for the applications is 01 of March of 2020.


Our Equality Commitment:

Valuing diversity is essential to the British Council’s work. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to try and avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rights. All staff worldwide are required to ensure their behaviour is consistent with our policies. 

The British Council is committed to a policy of equal opportunity and is keen to reflect the diversity of UK society at every level within the organization. We welcome applications from all sections of the community. In line with the British Council's Child. Protection policy, any appointment is contingent on thorough checks. In the UK, and in other countries where appropriate systems exist, these include criminal records checks.   

The British Council believes that all children have potential and that every child matters – everywhere in the world. The British Council affirms the position that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC 1989.