Head of Exams Operations Colombia Cluster
Region
Americas
Country / Territory
Colombia
Location
Bogota
Department
English & Exams
Job Category
Exams
Pay Band
Locally appointed Grade F
Vacancy Description
Pay Band: F / Location: Bogota / Monthly Salary: 11.076.000 COP / Contract: Indefinite / Post holder must already have the right to work in Colombia.
 
Details
ABOUT THE JOB  
As our new Head of Exams Operations Colombia Cluster you will be responsible for ensuring effective, efficient delivery of the end to end operational cycle in Exams from capacity planning to post-test services across a cluster of countries. This role is accountable for implementing, tracking and managing operations strategy to ensure high quality, cost effective delivery of a broad exams’ portfolio across multiple geographies within a cluster structure, and is ultimately responsible for customer experience, capacity, contingency, cost, consistency, operational compliance and delivery.The role is also responsible for leading and embedding operational change that generates business improvement aligned with Global/Regional strategy. This role involves leading on delivery of large-scale computer-based tests for the British Council through different delivery models. .
ABOUT YOUR BEHAVIOURS OR COMPETENCIES  
As we all know, performing successfully in a post requires more than a suitable academic and working background, therefore, we are looking for you to demonstrate the behaviours (competencies) that are key to our organisation, such as: Making it happen, Working together, Being accountable, Shaping the future, Connecting with others, Creating shared purpose

WHY SHOULD YOU APPLY? 
Because you will be joining the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries.   We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust.  We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body.

The English and Examinations Strategic Business Unit (E&E) is one of three strategic business units in the British Council (the others being Arts and Education & Society) all of which have the remit to build trust for the people of the UK by building relationships through aspects of our language and culture.  E&E achieves this by enabling people across the world to access the life-changing education and work opportunities that are created by learning English or gaining valuable UK qualifications. Promoting the English language also provides a medium for communication, helping break down barriers of misunderstanding or mistrust between cultures. The British Council’s 2020 vision for English & Examinations is to be the world authority in high quality English language teaching, learning and assessment, as well as the International distributor of choice for UK professional and school qualifications.

WHERE CAN I GET MORE INFORMATION?    

Head of Operations Colombia Cluster Role Profile
British Council Core skills
British Council Behaviours

HOW TO APPLY?  
Click on the apply button and follow the instructions. 

WHAT IS YOUR DEADLINE?
Make sure to apply before closing date: December 9, 2018 at 23:59 UK time.

HOW LONG DOES THIS PROCESS TAKE?  
After reviewing applications, you can be shortlisted for an interview or not, in either case we will notify you.  After the 1st interview, there could be a second interview stage or assessment. Once that is done, the panel makes a decision, we run a reference check process and then an offer is extended. In every stage we provide feedback via e-mail. Thanks so much for your patience!   

The British Council is committed to a policy of equal opportunity and is keen to reflect diversity of UK society at every level within the organisation. We welcome applications from all sections of the community. In line with the British Council’s Child Protection policy, any appointment is contingent on thorough checks. In the UK, and in other countries where appropriate systems exist, these include criminal records checks.